Coastal Life Vacations

“Came for the Ocean's Calling Festival&beach.Instead,the festival was canceled &a Nor’easter caused flooding/road closures/widespread closures of attractions.Price was inflated for a festival that didn’t happen.Other rentals offered refunds, but when we asked if “any concession that can be made?” the company replied that “the cancellation policy does not cover this sort of request.”& stated we should have purchased the travel insurance.After repeated outreach for reasonable concessions, company said the owners were discussing our request but ignored us until we contacted again.Said our review “will reflect these concerns unless we can reach an agreement,” they became confrontational,accused us of threatening & stated we should have bought insurance. We received no refund or even a discussion. Property was as pictured. Customer service lacked responsiveness, flexibility&empathy.This company prioritized their wallet over understanding during a rare situation failing to do the right thing.”

“The place was great! New, fresh, and clean. Fit our 6 person group really comfortably. It’s awesome that they take care of the linens even if you have to make your own beds. Kitchen has the basics, so if you are looking to really do some cooking you may want to consider bringing extra bakeware and cooking utensils. A few extra touches would make this place perfect: hair dryer, throw blanket, wine glasses/additional glasses & iron and ironing board. All in all was really happy with the place!”

“We enjoyed our stay at the condo despite the horrible weather and the cancellation of our event. The condo was comfortable with a beautiful view of the water. A few corks with the place. But overall a nice experience and I would happily stay here again.”

“My family and I enjoyed our stay even though our plans had drastically changed while there due to nor'easter coming through the area. Our plans were to go to oceans is calling festival but after being completely canceled we had to make other plans. Many restaurants, activities near by within walking distance or short drive. Very close walk to beach. Plenty of room for our family of 4 to be able to lounge around and play games inside due to poor weather. The place was as described. Elevator available. Beds and furniture were comfortable. My only complaint would be that after a long drive when we first arrived we had to make our beds. Linen is provided in a plastic bag showing it is clean, which I like knowing it was clean. Just wanted to be able to come in and lay down. We would definitely stay here again.”

“I’ve stayed at properties all over the world . This property needs a total Reno. Some was cleaning ( we found a moth in the cabinet with the plates . But mostly it was just the total lack of maintaining / updating . Smoke detector also dead . Portable AC units all over , caulking in bathroom around fixtures , rusting fixtures , closet doors detached from track . Waterline on doors from prior flood . Flooring had large gaps . It just needs maintained and updating . All over . It was cheaply furnished and falling apart . Charging rates like a 5 star hotel , but looking like a motel 6. All instructions on 3rd party site not within air bnb platform . Run by management company who could care less . I would not recommend .”

“Have never left a bad review, but want to give a heads up to future guests. We arrived to an empty toilet paper roll with NO extra TP, no hand soap, no hand towels, no paper towels, no dish soap, sponge, dishwasher pods, coffee supplies, or even salt and pepper. The two giant blue bags in the kitchen? Our bedding and towels. Yep...you get to make all 5 beds yourself, with color-coded instructions to figure out what goes where. 😆 Also, not a single rug or sandy-foot mat anywhere in a BEACH rental, so good luck keeping sand off the floors. I called management about the lack of toilet paper and was told they’d get back to me. Never did..but they DID remember to ask me for a review, so here it is. 😂The no-paper-products policy is buried in the listing, so WARNING BRING TP!!! One block from the beach, but the water was packed with jellyfish during our stay and my son was stung in the shore break!!😅 Honestly, Should have just paid for two hotel rooms. At least the beds would’ve been made”

“I cannot recommend Coastal Life Vacations based on my experience. My family paid nearly $2,500 for a three-night stay but had to leave after the first night because the property was not cleaned to an acceptable standard. We found stained bedding, food left in the refrigerator, used socks, and a box of JUUL inside drawers. These were clear signs the home had not been properly cleaned before our arrival. The next morning, my daughter woke up with what appeared to be multiple bug bites after sleeping in one of the bedrooms, which made us even more uncomfortable staying. When I contacted Coastal Life Vacations, they only stated they would address the issues with their cleaning team. Thankfully, Airbnb Support took our concerns seriously, reviewed our documentation, and worked with us through AirCover to reach a fair resolution. I appreciate Airbnb’s professionalism, but I hope Coastal Life Vacations significantly improves its cleaning standards.”

“The property was materially inconsistent with its listing and fell well below acceptable standards of cleanliness, safety, and preparedness. The bed linen was soiled and visibly dirty; the bed beside the garage was unstable and excessively squeaky; and the kitchen lacked sufficient cutlery. The property was dusty and inadequately cleaned, while the garage had a strong unpleasant odor and required thorough scrubbing. Only after payment were we told that guests had to make their own beds – an important condition that should have been disclosed beforehand. Although advertised as a four-bedroom property, the purported fourth bedroom was simply the bed next to the garage. These deficiencies left us no reasonable choice but to leave immediately and seek alternative accommodation late at night, significantly disrupting our holiday. The experience was underwhelming and profoundly disappointing. Book at your own peril. On a positive note, Airbnb processed our refund promptly.”

“This place was just okay. Location is great, walkable to boardwalk/beach and lots of food options around. I had asked for early check in & they said that wasn’t possible even though they asked if I wanted to come a day early since no one would be there. Upon arrival, we had to put the linen on the beds even though that was not mentioned before. The pillow covers & blanket were still on the beds which makes me wonder if they actually clean those since we were asked to leave them on the bed & remove the sheets underneath. The beds were SO old & hard. The bed frame was bad & in the first room had a huge hole in the wall due to the bed frame hitting it. The shower doors had hard water stains & in the 2nd bathroom, the water would pool when you showered. There was also dust/hair on the dressers. The location was great, I just wish this place was more accommodating especially for the price and for having to put on our own sheets, take out the trash, wash the dishes, etc.”

“Pros: Property was in a convenient walkable location. Included normal essentials. Cons: water pressure was a trickle. My beach towel was stolen from the balcony. The door stopped locking. The lock on the gate never worked. A lady knocked on the door at 9:59am, as we were loading the car up, to make sure we were leaving on time. Property management people are snarky- wording of communication comes off as rude.”