Manager Review

American Suites in Ocean City, Maryland

4.23

This is the local review page for American Suites in Ocean City, Maryland. Amongst managers in Ocean City, American Suites currently ranks 23 of 23 on guest satisfaction. See the top ranked vacation rental managers in Ocean City, or see homeowner reviews of American Suites on their profile.

American Suites's guest rating in Ocean City, Maryland of 4.23 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Ocean City.

Recent guest reviews

SusanAugust 2026
This place was perfect for me, my husband and my son and his two friend. Very spacious, clean, wrap around balcony and right across the street from the boardwalk and beach. My son said the Airbnb add “undersold it”. There is no decor, but if you don’t care about that, it was great. Couldn’t hear neighbors, I was too worried about the few wrestling matches that broke out being too loud. And there is so much to do right there. It was great!
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MichaelAugust 2026
The place was good enough, but not quite worth what we paid for an entire week. The balcony was huge which was a plus, but the inside was a bit dirty, there were cracked floor tiles, pictures left from previous guests, most notably one of the curtain rods was almost falling off, one of the bed frames was completely broken, and multiple other items were broken. The fridge had no in between, it was either freezing everything inside or was barely cold at all, the coffee maker was fine, but a bit small, and had a lack of basic cooking supplies. Another issue, and a fairly big one at that was the front door did not latch properly. We had to give the door a very significant tug in order for it to fully click shut, or else you'd be able to just push the door open. Additionally, the pool itself was clean, but the room its in was dirty, flood lights were hanging off the walls, noticeable mold small amounts and moss was growing along the windows.. overall the place was okay, but overpriced.
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KennedyAugust 2026
Overall would stay here again if I didn’t have another option. The kitchen supplies were lacking - example no toaster or salt/pepper - the basics. The floors were filthy when we got there, my children’s feet were black and sandy within minutes. We had to call them and have them come back and re clean the floors. I just feel for how much you pay you should at least have clean floors.
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ExzonaAugust 2026
Unfortunately, our overall experience was negative. The condo had several cleanliness, maintenance, and security issues. There was mold in the bathroom shower, and all ceiling fans had significant dust and debris. The oven was very slow to heat, and the dishwasher leaked. We reported the dishwasher and were told it was caused by the soap, but despite being told someone came to fix it, the problem remained. Most concerning, the balcony doors did not lock, creating a serious security issue. We contacted management several times about the doors, cleanliness, and dishwasher, but the issues were not adequately resolved. We also requested early check-in but were not accommodated. The condo is across a busy street from the beach, requiring you to cross heavy traffic, and the traffic noise was noticeable. Finally, the $500 security deposit felt excessive given the condition of the property. Overall, we were disappointed and would not choose to stay here again without significant improvements.
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MichelleJuly 2026
The suite was beautiful and clean a block walk to the boardwalk and beach. The only thing we didn’t like was an unexpected security deposit at check in and the parking situation is terrible. Other than that we will be back. We’ve stayed at the Americana hotel many times and never had a problem.
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