Manager Review

Key Resort Rentals reviews in Berlin, Maryland

4.74

Key Resort Rentals holds a 4.74 guest rating in Berlin, Maryland, computed from 107 guest reviews across the vacation rentals they manage there. That ranks them 6 of 7 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Berlin, or homeowner reviews of Key Resort Rentals on their profile.

Key Resort Rentals's guest rating in Berlin, Maryland of 4.74 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Berlin.

Recent guest reviews in Berlin

MarcSeptember 2026
“Great place, amenities, etc. Close to Assateague. Bedrooms are on the third floor--fine for us but a consideration if stairs are an issue. Linens were cheap motel quality-- small scratchy white towels, no pool towels. No toiletries and no full rolls of toilet paper.”
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SarahAugust 2026
“Me and my whole family had an amazing time. The house was tidy, well designed and thought out and had all the amenities that we needed. It accommodated all ages all the way up to my 92 year old grandma. The screened in porch and outdoor shower were a huge hit! The house itself is quiet and spacious, clean and has amazing proximity to the state and national parks of Assateague island. Easy access to Berlin and many local restaurants and shops. We can’t wait to stay again!”
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EricAugust 2026
“We chose this place & paid a premium because it was advertised as a luxury, well-appointed home with a spectacular interior. This description was NOT true. The kitchen & dining area were poorly cleaned, with crumbs on the tables & dirty dishes. The grill was very dirty & required substantial cleaning before use. Some bathrooms lacked hand soap, & towels were still in plastic bags. The beds were another major issue. The king Sleep Number bed was not working properly, & other beds were worn & uncomfortable. One couple in our group had to move rooms because their original bed was so uncomfortable. The listing advertised kayaks & bikes as available amenities when we booked, but neither were available. The location was good, & we ultimately enjoyed our stay, but the condition of the property and missing & poor-quality amenities did not justify the premium price. The property has several sets of stairs that may make it unsuitable for seniors & toddlers. This was NOT a luxury property.”
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KevinAugust 2026
“Great location. Space is exceptionally clean and functional for a family getaway. The clubhouse pool and weight room was great too. We had an awesome time!”
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AmyAugust 2026
“Not as clean as expected. It said drenched in luxury and it was not. It was mediocrely clean and fine but not great for the price.”
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