Book NOLA in New Orleans, Louisiana

“The property was nice, clean, and overall a decent place to stay. However, the house was very hot when we arrived and didn’t seem to fully cool down until it was almost time for us to check out. I also requested an early check-in, but when I arrived I was given multiple door codes that didn’t work, which left me standing outside in the heat for a while. The pool was clean, but the photos were a little misleading. It appeared much larger in the pictures, but it’s actually quite small and only about 4 feet deep. Overall, the property itself wasn’t bad and we still enjoyed our stay, but there are a few things future guests should be aware of.”

“You can't beat the location of this place, but I didn't have the best experience during my stay. We had issues with the key pad from the minute we got into town. We would put the code in and the door would sometimes open, sometimes not open. On the 2nd night of our stay, after a long, very hot day, the key pad completely stopped working. I had to call customer service for help and they gave me 3 different codes to try before sending someone out. This was frustrating because it was sweltering and I kept telling them it wasn't a code issue. After an hour of waiting to get into the room, the property manager came out and opened our room with a key. He told us the only option was to move us to 2 different 1 bedroom units - all at 11 PM. We had originally gotten this room because of the 2 double bed option in one of the rooms, as I was sharing a room with my brother and a couple was in the other room with the king. Why weren't we just offered the key that he opened the door with?”

“It was okay but there was dirty dishes I the cabinet the door wouldn’t unlock ok the first time when I put the code in and the plumbing was horrible”

“Overall the place was nice, our tv in the back in the master bedroom was slow. My complaint is really about the noise coming from next door in the Airbnb they own the shower was messed up and they wanted to fix it at 8AM. Also we asked for an iron that was never delivered all tho it was communicated that it would. The person I was talking to seemed a little Ai.”

“The place did match the photos and communication was prompt. However, we did end up leaving the home early due to the roach infestation and various bugs throughout the property. I communicated and provided pictures of the bugs throughout the home, yet a refund was refused. I wouldn’t recommend staying at this property.”