Brentwood Property Group reviews in Indianapolis, Indiana

“Brentwood was a wonderful host. The home was comfortable, clean, and spacious . When my original booking wasn't available, he immediately made another of his properties available for me which I really appreciated. My only small note is that checkout is 10 AM — the earliest I’ve come across on Airbnb — and a later checkout involves an extra fee, so just plan accordingly!”

“I stayed 0 nights of the 10 i've signed up for because of room condition bad for me. I refunded only $150 from host, and that came only after escalation with Airbnb, which matched the $150. (I still lost $800). Unit is on 4th floor of an older 6-story building with windows painted shut, meaning no ventilation. Room temp had been 77F for several days. The result was a lingering odor from cleaning supplies that affected my breathing--not the host's fault. He offered an air purifier the next day, so I rented a similarly priced motel room until the air could be cleared and asked to be credited four nights I didn't use the room. No. I made a formal request through Airbnb but heard nothing. even confirmation he sent over a purifier. Only after Airbnb took an additional step with him did he agree to a partial refund. The good news: I loved my motel and have booked two future stays. The bad news: My Airbnb host pocketed about $1,000 for free and Airbnb could not compel him to do otherwise.”

“Cozy bungalow style home tucked into a really great neighborhood.”

“My experience did not match the positive reviews. 1: I was asked to sign a short term lease agreement on a 3rd party website that was not mentioned anywhere in the listing, but should have been per https://www.airbnb.com/help/article/465 This stla also required a security deposit. 2: A lot of high visibility floor (broken veneers & fairly loose floor boards) & wall damage that was not addressed or taped over and then painted over as well as scuffs on the walls throughout the unit and a large, dried spill on the kitchen wall that was hidden under the table instead of cleaned up. 3: Dishwasher broke the day we arrived and was leaking water out onto the floor. We were told this would be addressed the following day but no one came until the day after that and ended up removing it instead of fixing it. I was told I would get a partial credit for the inconvenience, but haven't seen that yet. 4: The smell of a person's business in one bathroom was noticeable in the other bathroom for hours.”

“a few dead and live bugs and had issues with one of the beds but alright aside from that”