Manager Review

Coldwell Banker Island Vacations in Wailuku, Hawaii

4.69

This is the local review page for Coldwell Banker Island Vacations in Wailuku, Hawaii. Amongst managers in Wailuku, Coldwell Banker Island Vacations currently ranks 10 of 15 on guest satisfaction. See the top ranked vacation rental managers in Wailuku, or see homeowner reviews of Coldwell Banker Island Vacations on their profile.

Coldwell Banker Island Vacations's guest rating in Wailuku, Hawaii of 4.69 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Wailuku.

Recent guest reviews

RoyAugust 2026
Nice location to get around the island and some great surf and turtle viewing from the condo!
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JosephAugust 2026
Location is very convenient albeit a windy part of the island. Very convenient access to most locations. Issues with appliances, which were fixed during our stay but did take longer than expected.
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BrittJuly 2026
This is one of the nicest condos that we’ve ever stayed at in Maui. The bed is super comfy. The pillows are awesome, the pots and pans and dishes are clean and new. The view is amazing. The location was perfect for us. You just can’t get a better place to stay.
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JustinJuly 2026
Pros: This is a great location that is centrally located on the island. It’s easy to get to multiple areas of the island quickly. The views are great and the place is very quiet and private. The beach access is walking distance and that is also a nice feature. Cons: With AC only in the living room, the winds that come through the bedroom windows are not enough to keep the room cool. We had to sleep on the pullout couch in the living room. The temperature in the bedroom stayed high 80s. We also had issues with multiple roaches. This was stated as a normal occurrence in the listing due to the humidity and summertime but it still became a nuisance. I would be highly aware of not leaving the windows or doors open for long periods of time. For a 10 day we were only provided one trash bag and limited towels. The kitchen supplies and towels were lacking.
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JacquelineJuly 2026
The condo was very nice, the view from the lanai gorgeous, and washer/dryer super convenient. The location was very convenient for our snorkeling excursion and renting boogie boards. The reason for my lower rating is because Coldwell Banker Island Vacations was horrible with communication throughout our stay and after. Upon arriving to the condo, we noticed the air conditioning unit in the master bedroom had leaked badly all over the floor. We immediately contacted the customer service number that was included in my email and were told someone would be out to fix it. The air conditioning unit was never fixed during our stay. Some nights it didn’t run at all and we laid on top of the bed sweating. The times it would run it leaked so badly we had take plastic tubs and bowls from the kitchen and towels from our bathroom to catch all the water. What was most infuriating was we called everyday and were always told someone would call us back and no one ever did, even almost 2 weeks post trip
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