Manager Review

Castle Hali'i Kai at Waikoloa in Waikoloa, Hawaii

4.65

This is the local review page for Castle Hali'i Kai at Waikoloa in Waikoloa, Hawaii. See homeowner reviews of Castle Hali'i Kai at Waikoloa on their profile.

Castle Hali'i Kai at Waikoloa's guest rating in Waikoloa, Hawaii of 4.65 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Waikoloa.

Recent guest reviews

KentMay 2026
We really enjoyed our time here and wish it could have been longer. The unit was clean, comfortable, quiet, and had everything we needed. Shopping and restaurants were nearby. And A-bay! The location overall was convenient for exploring the west side of the island. We would definitely stay here again. And stay longer!
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ArielleApril 2026
We enjoyed our staycation. The onsite pool and restaurant were beautiful! Mahalo.
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JudyApril 2026
Beautiful complex with a stunning oceanfront pool.
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JhonathanMarch 2026
Super relaxing, nice indoor and outdoor areas
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MichelleMarch 2026
Overall it was a good stay but there were a few things that weren’t great. Pros: Beautiful complex Very nice space Friendly front desk/ staff Cons: 1. * major * the listing says sleeps 8 and states there are 4 beds but two of those beds are TWIN beds. No idea how you could sleep 8 in this space, with a king bed, queen bed, and 2 twin beds. The sofa is not a sleeper, it does come with a pack n play for a baby. 2. Cleanliness was just okay: - The bedding (comforter and pillow shams) were visibly dirty with saliva stains in one of the rooms - there were a TON of tiny ants in the kitchen area. The big island in general is notorious for this so I don’t blame them necessarily but just FYI 3. The no cancel policy is strict. We tried to cancel due to a severe storm where the governor warned people not to travel unnecessarily, but were denied a refund. Because of this we decided to come anyway and were glad we did, but FYI.
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