Manager Review

Vacasa in Hawaii

Vacasa's guest reviews across Hawaii. See homeowner reviews of Vacasa on their profile.

Vacasa's guest rating in Hawaii of 4.66 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Hawaii.

Recent guest reviews

KimberlyJune 2026Kilauea
The house was BEAUTIFUL!!! We were right across the street from the ocean - and on the north side of the island we had the perfect spot that we wanted. The bedrooms were large and the main area was perfect for hanging out as a family. We were very happy with this house.
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MariahJune 2026Pahoa
From the first night we felt uncomfortable there is 4 to 5 camera on the property. Very creepy to think someone is watching you. You couldn't sleep with the windows open because the screens on windows either have holes in them or were put in incorrectly, so bug get it. The only why to cool house off is to open the windows and get bug bites. The kitchen counter top is broken it 2 spots and duct tape back together. DO NOT lean on it, it will move. Weak/soft spots in floors. Floor tiles in master is lifted, hurts hitting your toes almost everytime you get up to go pee. Washer makes a horrible sound, can't run at night. There was so many bugs that appeared to be termites! Wrong code for door lock was given.
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MichaelJune 2026Wailea
we had a great stay. Beautiful area and condo.
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AlisonJune 2026Volcano
Clean, cozy, and comfortable. Great proximity to the National Park.
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RazvanJune 2026Kilauea
This place was dirty. I couldn’t even stay a few hours. We got there after a long trip and unloaded everything and went to the grocery store to grab some food. Once we returned we found hair in the fridge. We overlooked this and continued on. However once I opened the beds to lay down we noticed both beds had stains. One bed had food crumbs and the other had some kind of blood or red food stain. We had to cancel immediately and rebook a condo in Lihue. Luckily we found something that was available and the host accommodated us last minute. This was very stressful with 3 kids after a long time. In addition the house has no ac and we knew this. However this house is situated behind another big house which blocks all the trade winds and creates an “oven” inside the house. This house in my honest opinion is not what the pictures show. The backyard is also very dirty and unkept. I am very upset.
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Amongst managers in Hawaii, Vacasa currently ranks 77/97 on guest satisfaction. See the top ranked vacation rental managers in Hawaii.