Manager Review

Chase 'n Rainbows by Castle Resorts in Naalehu, Hawaii

4.43

This is the local review page for Chase 'n Rainbows by Castle Resorts in Naalehu, Hawaii. Amongst managers in Naalehu, Chase 'n Rainbows by Castle Resorts currently ranks 2 of 2 on guest satisfaction. See the top ranked vacation rental managers in Naalehu, or see homeowner reviews of Chase 'n Rainbows by Castle Resorts on their profile.

Chase 'n Rainbows by Castle Resorts's guest rating in Naalehu, Hawaii of 4.43 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Naalehu.

Recent guest reviews

ToniaJune 2026
“BEAUTIFUL Home !!!! The lanai on the second level was amazing. All of those sliding glass doors!!!! The breezes… loved kitchen very workable.”
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SusanMay 2026
“The house was great for 4 adults and three toddler children. The living area and kitchen on the ground floor give easy access to the patio and large yard - perfect for playing outside with kids. The upstairs bedrooms with access to the surround lanai were peaceful and with a beautiful view. A neighboring hen flew to the lanai each morning to lay an egg in one of the cushioned chairs -- we felt blessed!”
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MaggieMarch 2026
“This house had the "Old Hawaii" vibe. Beautiful grounds, quiet and peaceful. Hosts were very responsive in getting back to us. The library is great upstairs and includes Children's books. The only thing I would recommend is to have some boards games for family time.”
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August 2025
“We were very excited to visit this part of the island, but our stay was extremely disappointing. We didn’t receive clear instructions on how to enter the house, and the host’s message even mentioned a pool that did not exist (clearly for another property). Once inside, the place was in terrible condition. The kitchen and drawers had live roaches, the refrigerator had dead roaches and flies, the coffee machine and bathroom curtain had mold, and we even saw a mouse in the downstairs bathroom. Bug screens were broken in all rooms. The photos do not match the reality. We had to wash and dry all the bedsheets ourselves because they made us itchy, and no extra sheets were found despite being promised. We were a family of 8 and hoped to cook, but it was impossible to use the kitchen. The host was very slow to respond and only sent someone to spray, which didn’t fix the problem. Unfortunately, I cannot recommend this property.”
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August 2025
“Great stay! Well kept and maintained. We enjoyed our stay. Yes there are bugs but we are in Hawaii and you will NEVER have a bug free home, so expect it when you stay anywhere in Hawaii. They even had some snorkeling gear and fins! Thank you so much!”
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