My Perfect Stays reviews in Lahaina, Hawaii

“Please understand that this unit does not have air-conditioning. In the event, the temperature is hot and humid, most likely you will be very uncomfortable. The bed in the master bedroom was very comfortable. However, the two twin beds in the second room were rather hard, and our guest was very disappointed in the comfort of the mattresses. The unit itself had plenty of room and was in a great location. Access to the beach was convenient and the pool was cleaned every morning. Please note that this pool is directly above the pool on the first level so in the evenings it could be very noisy if you’re sitting out on your balcony.”

“Major electrical issues in the building as the power went out at 10pm and never came back on. This also meant no air conditioning. Spent the night on the balcony as it was too hot inside. No sleep. Issue welll known as confirmed by a board member we met. Spoke to other guests that said it was the third time in a week. We did get moved the next night to another property close by. The emergency number given was useless as it's to take a report and have no actionable abilities. Messaged team at 2am knowing we would hear back once they came on at 8am. Nothing till lunchtime. Frustrating. Still waiting on our one night credit as $300 for no power or air is bad business. On a good note, the people that work in the building were nice and it's a good location.”

“It was super clean and nice apartment!You have absolutely everything!The view is the thing I would return 1000 times!Waking up to the sea is just amazing!There is also a small private beach and a pool that we didn’t have the chance to try but it looked nice!The only problem was that the elevators stoped working several times and the apartment is on the 11th floor and when you are with luggage for 5 people it’s a bit hard,almost missed our flight because of that!Also I tried to speak to someone in front desk in the working hours but there was no one and a sign “you missed me,I will be back”!But that is really easily fixable and besides that it was perfect!”

“Believe the AC reviews, there is one unit for the whole apartment. The air does not reach the bedrooms or upstairs sleeping area. Also, there were a lot of rules about the AC and towels. There were no lid top drink containers, so you could not bring anything down to the beach or "to go." The beach access was next door which was disappointing and there were only a few beach loungers already at the beach. There was no cafe or bar by any of the pools either. The view was very nice.”

“On a positive note, the apartment was clean, in a good location and as described. Unfortunately, that is where the positives end. We were not sent the promised check-in guide and had to chase this up, with very slow responses. We were also given the wrong Wi-Fi password and, after contacting the property company, they were unable to provide the correct one, so we had to work it out ourselves. Most importantly, one morning a completely unknown couple entered our locked apartment using the key code. Upon seeing me, they immediately left. The hosts said they would look into it immediately, but we heard nothing further for almost 24 hours. They ultimately said they had no idea who these people were or why they had access. We no longer felt safe staying there and left early. Airbnb refunded the cost of our alternative hotel, but the property company has not refunded our stay. I would not feel comfortable returning and would personally advise against staying here.”