Manager Review

My Perfect Stays

My Perfect Stays's guest rating of 4.73 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

Casie-LeaJune 2026Maui County, Hawaii
We had a terrible experience here and stayed for a couple of hours before checking out due to safety, we paid for 7 nights and respectfully requested 1-2 nights back which they refused. Do not recommend. Unit had ants, complex looked like a jail , pool was the size of a bathtub with a rusty gate and chairs, patio wasn’t remotely private and beach features a homeless camp. Not safe.
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DiyaJune 2026Wailuku, Hawaii
Amazing stay
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ChristinaJune 2026Wailuku, Hawaii
will stay again place was great
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JacobJune 2026Maui County, Hawaii
Unfortunately, we experienced a significant roach issue during our stay. Multiple roaches were observed throughout the unit, and there were numerous roach bait stations already in place. While management attempted remediation, the problem persisted. Based on our experience, we would not stay here again.
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May 2026Lahaina, Hawaii
Beautiful place, we loved sitting out on the balcony. It was a quite and beautiful location. Much better than the over crowded resorts.
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JaneenMay 2026Lahaina, Hawaii
We booked our condo so that we could celebrate our wedding day on Maui. For the two nights prior to our wedding day, we were awakened at 4:40 am by a stream of water hitting our open bedroom louvered window and sliding door, waking us up and drenching our patio. We were unable to utilize the patio until sometime around midday, after the chair cushions and floor coverings eventually dried out. We used the Airbnb app several times during our stay to communicate our concerns with the “my perfect stays team”, and while we received prompt email responses saying that Maintenance had been notified, after three days, the issue had not been resolved. This is especially disappointing because when the issue first occurred, I let the team know via the Airbnb app that this was our wedding stay, and would appreciate being able to sleep in past 4:40 AM. I would’ve preferred if the team had gotten back to us and said that nothing could be done… then at least we could’ve made other arrangements.
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May 2026Wailuku, Hawaii
We stayed here from the 7th–11th. The property was easy to find and the scenery outside was beautiful. The host was responsive, understanding, and nice throughout the stay. Inside, the place felt outdated and a bit rundown. There was one room with one bed, another with two beds, and a pullout sofa, which fit our group well. Unfortunately, there were roaches throughout the unit, including in the room with the two beds, the bathroom, kitchen, and even inside the microwave. There were also roach traps on the counters and floors. Because of the roaches coming out of the beds/sheets, we were unable to use that room. The hot water would not last long, so only 2–3 people could get warm showers. The sink in one bathroom clogged and would not drain properly, the TVs shut off every 15 minutes, and the AC started leaking during the stay.
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CourtneyMay 2026Kihei, Hawaii
Unfortunately our stay was disappointing. The unit was not very clean (our feet were black from walking on the floors), and there was active maintenance/painting during our stay. Although we were given notice of the construction, it was not clear how significantly this would affect our stay - the lanai was unusable all day, workers were coming and going, and strong paint fumes impacted our ability to comfortably use the space. The location was good but overall, the listing did not match the experience we had.
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NeilApril 2026Lahaina, Hawaii
The Condo is situated in an area we really enjoyed. Every morning I strolled down to Bad Ass Coffee which is adjacent a good bakery for those who enjoy that. Folks out on the road were friendly and almost always said good morning. A great vibe. You can walk straight out from Condo to the pool, which is adjacent the beach which is visited by many turtles. A mid April visit and we saw whales in the distance and a Hawaiian monk seal happened by in the water. Unfortunately at the time we were there, the condo had an unacceptable infestation of cockroaches and we stopped using the kitchen as a result. I've never complained about an airbnb before but this was too much. If they get that under control, then it would be a great place to stay.
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LucyFebruary 2026Wailuku, Hawaii
This place was terrible , had a broken bathroom sink , curtains are not light proof, found cockroaches in the room .
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