Manager Review

Vacasa in Keaau, Hawaii

4.75

This is the local review page for Vacasa in Keaau, Hawaii. Amongst managers in Keaau, Vacasa currently ranks 3 of 5 on guest satisfaction. See the top ranked vacation rental managers in Keaau, or see homeowner reviews of Vacasa on their profile.

Vacasa's guest rating in Keaau, Hawaii of 4.75 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Keaau.

Recent guest reviews

October 2025
“we lived the area, very quiet. great home!”
airbnb
October 2025
“It was in a great location, very relaxing and peaceful. We only had two issues: 1) was the battery on the key lock was low and not response to the code entry, so we had to use the keys after getting them out of the lock box and 2) there was plenty of spices in the kitchen and we we didn’t need to buy them so we took them with us! Other than that I thought that the directions and instructions were terrific, as well as the location and the porch, lanai view was great!”
airbnb
April 2025
“Our stay is going very well. It’s a nice and spacious home. Everything we needed for our stay. We extended our stay so we don’t check out for another 10 days. We’ll definitely stay here again! Thank you”
airbnb
February 2025
“AMAZING location - right on the water, beautiful view. Absolutely awful mattresses. I’m talking like 2-star motel quality. Horrible sleep all week. If it wasn’t for those, would be a really amazing place to stay. But if you care about where you’re sleeping at all, I’d steer clear until they indicate they got new ones”
airbnb
February 2025
“Other than the hot tub things were good but that was the whole reason I rented that particular property.”
airbnb