Plushy in Keaau, Hawaii

“If you love the feeling of opening the door to your Airbnb and thinking “this feels like home”, this is not the unit for you. Poor maintenance throughout. Our oven did not work at all. We had a power outage and there isn’t even a flashlight on the property. Broken appliances were beeping at us all week, after a few days, we learned to turn off the breaker box at night, so the malfunctioning appliances wouldn’t wake us! The furniture, appliances, flooring - all worn out and needs to be replaced. The “decor” is laughable. From the ridiculous plastic fruit basket to the dorm style neon lights it felt cheap and tacky. The bedding is awful, feels like you’re sleeping in a plastic bag, and I had low confidence in its cleanliness. From top to bottom, the vibe was cheap, cheap, cheap, and little thought or care given to the comfort and convenience of the paying guests. At its core, the property has potential. But the management of it is deplorable. I do not recommend.”

“Things didnt start off on a good footing when we checked in because when we arrived I did my initial walk through before my family walks in with our luggage and noticed that the beds were still a mess and towels were still left in a pile in each bathroom. After I reported it, the host as well as property management company responded quickly and were apologizing for the mishap. In the end it was just some miscommunication between the property management and the cleaning service and not having things scheduled after the last visitors left and before we arrived. It didn't take long for the cleaning service to send someone out and take care of everything and she was so apologetic the whole time. After that everything else was perfect and we loved the space and layout of the house.”

“If cleanliness is a priority to you, I would not recommend. Bed sheets were not changed and had obvious signs of previous use. Kitchen table had sticky residue and dried food stuck to it. The couch had chocolate smears and candy wrappers in between the cushions. We found several dead roaches.”

“the living room is so hot we can't stay in the living room we stay inside the room. The .after room bed frame everytime we move the sond of the frame loud everytime you move the noise came out. I love the shower it's so big.”

“We had a great stay during our summer vacation at Big Island. Host was friendly, prompt and shared clear instruction for location, check-in timing, passcode etc. There was one minor issue on the first day. The host was very quick at addressing on the same day and this place is worth our stay. We will definitely recommend this place to our friends.”