Manager Review

Coldwell Banker Island Vacations reviews in Kapaa, Hawaii

4.74

Coldwell Banker Island Vacations holds a 4.74 guest rating in Kapaa, Hawaii, computed from 220 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 8 of 11 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Kapaa, or homeowner reviews of Coldwell Banker Island Vacations on their profile.

Coldwell Banker Island Vacations's guest rating in Kapaa, Hawaii of 4.74 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Kapaa.

Recent guest reviews in Kapaa

ChrystolOctober 2026
“We really enjoyed our stay at Plantation Hale Suites! The location is fantastic, the grounds are beautiful, and the resort as a whole is wonderful. We would absolutely stay here again, just not in this particular unit. Unfortunately, the unit needs some attention. Although advertised as newly renovated, its condition did not reflect that description. There were moisture issues, including a bathroom leak and warped, soft flooring that was separating and left impressions from furniture. These issues made it difficult to comfortably use portions of the indoor living space. There were also cleanliness and maintenance concerns, including deteriorating cabinetry and evidence of pests. The air conditioning was quite loud, and there was some road noise. Despite these concerns, we had a wonderful time on Kauai and truly enjoyed the resort. Hopefully, these issues will be addressed so future guests can enjoy the unit as much as we enjoyed the location!”
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KaraOctober 2026
“The unit was clean and very functional for two couples. Close to shopping and dining and we appreciated the quiet.”
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FranzOctober 2026
“We had a nice stay and loved the views to garden, pool and sea from the 2nd level of the building. Would rent again.”
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ReginaSeptember 2026
“It was perfect !! Would recommend to anyone and would definitely stay here again .”
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KellySeptember 2026
“Wonderful almost 180 degree view of ocean from unit with pool right in front of unit. Grounds are well maintained - pool and outdoor grills cleaned like clockwork every morning. Very quiet with comfortable beds with a/c and fans in living area and both bedrooms. Conveniently located near shops and restaurants. There was one snafu as we arrived around 9pm and the door code didn’t work as the code sent had numbers transposed. Host did not answer text until next day. By pure luck we figured out the code and were able to get in. Would stay again.”
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