Manager Review

Chase 'n Rainbows by Castle Resorts in Kapaa, Hawaii

4.64

This is the local review page for Chase 'n Rainbows by Castle Resorts in Kapaa, Hawaii. Amongst managers in Kapaa, Chase 'n Rainbows by Castle Resorts currently ranks 11 of 11 on guest satisfaction. See the top ranked vacation rental managers in Kapaa, or see homeowner reviews of Chase 'n Rainbows by Castle Resorts on their profile.

Chase 'n Rainbows by Castle Resorts's guest rating in Kapaa, Hawaii of 4.64 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Kapaa.

Recent guest reviews

SarahJune 2026
We loved the unobstructed view of the gorgeous beach! We really enjoyed sitting outside on our lanai to eat meals and just relax. The beach was easy to access and had lots of interesting tide pools. The neighborhood was peaceful and friendly. The kitchen and bathroom were plenty clean but the walls could have used a deep clean. The unit is older and the plumbers had to come by twice to work on a slow draining shower. Despite the condo being a bit older we loved the view and location so much that we would come again.
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ChristinaJune 2026
Very nice resort, great location.
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AkopJune 2026
We had a wonderful stay at Kapaa Sands Resort. The biggest highlight is the fantastic oceanfront location and the breathtaking views from the balcony. Falling asleep and waking up to the sound of the waves made our stay truly special. The property is surrounded by beautiful tropical landscaping that creates a true Hawaiian atmosphere. The apartment is very well equipped, with everything needed for a comfortable stay, including a good kitchen, reliable Wi-Fi, a modern TV, and convenient parking just steps away. Restaurants, coffee shops, and stores are within walking distance, and most of Kauai’s attractions can be reached within 40–50 minutes by car. Swimming directly in front of the resort is limited, but a very nice beach with a protected swimming area is only a few minutes away. The only significant drawback was maintenance follow-through. We reported issues with the shower drain and toilet flush mechanism, but they were not resolved during our stay. Overall, this is a beautiful
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IvanaJune 2026
The best is the location, close to the Coconut Marketplace and view of the ocean. Also perfect for trips any direction. Key code worked fine for me. The inside is not impressive but all rooms are the same/furniture. No stove, just MW, toaster and coffee maker.mixer for smoothies (didn’t use). Small fridge has tiny “open” freezer that really needs defrosting!!! Other guess already mentioned it but nothing was done about it. When I asked they didn’t even know if there is freezer or not. Closet and drawers smell very stale/wet. Got some dryer sheets and put them in, that helped. Pillows smelled like wet dog hair. Glad I brought my own pillow case. Sheet is not fitted and will get undone. Bed was comfortable otherwise. Inside shower curtain should be replaced Bathtub drains very slow. There is smal cool box+3 ice blocks to use and yoga mat. I left behind travel guide and floating thing. Extra lotions and other products are under sink. Free ice Mashines in the next building.Pool is great
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ClaireMay 2026
The only reason I am knocking down a star is, when we checked in, they had not set up the code that was sent to us for our door. In their initial message, they also did not send us a valid code, so I had already reached out to get one prior to our check-in. The result of them not giving us the correct code involved us being locked out for about 20-30 minutes when we first arrived. The number they gave us in their check-in message was their large branch number. I was transferred to the local branch, but it was closed, so I had to call back to the larger branch. The second woman I talked to was very helpful and got us an alternate code to use. Otherwise, the condo was beautiful. It was walking distance from lots of shops and restaurants as well as having a gorgeous beach view. The condo was clean, and the kitchen and bathroom were well stocked with extra cooking/hiking supplies and toiletries. The A/C and in-unit laundry were so helpful. In general, the host was very communicative.
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