Manager Review

Novation Realty reviews in Honolulu, Hawaii

4.49

Novation Realty holds a 4.49 guest rating in Honolulu, Hawaii, computed from 1,563 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 27 of 32 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Honolulu, or homeowner reviews of Novation Realty on their profile.

Novation Realty's guest rating in Honolulu, Hawaii of 4.49 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Honolulu.

Recent guest reviews in Honolulu

SitaraOctober 2026
“Great location, easy check in, very responsive hosts. Could have been a little bit more cleaner. But overall, would recommend.”
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RachelSeptember 2026
“The place was advertised with three beds, but they did not provide bedding for the pull out. We finally had it delivered, but one of our guests was up waiting for hours and had to stay up late. The toilet also didn’t flush. We had to open the back tank and push down the plug to get a full flush. It would have been nice to have more than two tiles of toilet paper for five days and three guests. I’d also bring extra towels as theirs are small, thin, and only provide a few.”
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KatherinnaSeptember 2026
“This was the dirtiest AirBnB I’ve ever rented. Thick layer of dust on most surfaces when we arrived and my feet were totally blackened after walking across the apartment floor. Lacking basic cleaning and hygiene items like a toilet brush and plunger. bed frame was not put together correctly and fell apart multiple times before we decided to dismantle the thing and put it against the walls. The host outsourced customer service to a call line so when our power went and stayed out during Lala and the key fob system went offline, we were locked out of the rental without a local contact. stayed for a month and got the monthly discount, paid about $2.7k/mo). The building bans short term occupancy, but individual Airbnb hosts in the building don’t seem to honor this, as I met a number of people on vacation for a weekend/few days throughout my stay here. All in all extremely disorienting to pay a premium on an AirBnB to find I had to clean the place myself before I could settle in”
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KellyAugust 2026
“Pros: studio was clean with exception of balcony which had pigeon poop everywhere, only 2 blocks from ocean. Beach chairs and cooler nice perk Cons: 1. Noisy- frequent police/ambulance sirens, pigeon noise daily @ 5:30. Daily 6 AM beeping from garbage trucks that lasts 30 minutes. 2. Too much pigeon poop on balcony 3. Laundry/fitness room card not available until day 3 of 7 night stay 4. Initially only provided with 1 set of towels per person (2 total). After making owners aware on day 2 of hotel being out of laundry keys, on day 3, he had their housekeeper drop off 4 additional towels. 5. Challenge getting door to studio to lock when attempting to leave, owner communication during these episodes was not always prompt and from answers he was giving, he didn’t know how bc he gave us two different (wrong) answers. We figured it out. 6. When we arrived, the a/c was off and it was very hot. 7. Unit is small Suitcases took up the little floor space there was. 8. $55/night hotel parking.”
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NathanielAugust 2026
“Ok so the spots not horrible but its not the greatest either, worth the stay if youre ok with a little grime and a lobby that looks like it lost a fight to Mike Tyson. The room itself was similar to the photos but the nightstands the closest the bed all are either AI upscaled or just have been replaced with far inferior stand-ins. If I had known that at midnight when id arrived that no only would they have list the key to the room and had to have security let me in but the room would be in such disrepair I would have spent the extra $300 and got a real hotel room down the road. The only plus I can give was the bed was comfortable and the window AC works well besides that this was a surprising disappointment to what was pictured.”
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