Hawaii Vacation Condos by Outrigger in Hawaii

“We had a horrible experience with Hawaii Vacation Condos by Outrigger. We arrived at night and the 2 bedroom condo was nothing like the one in the photos on AirBnB. It smelled musty and one of the beds had a strong urine smell so we could not use and our teenage son had to sleep in our bed with us. The entire unit was run down and dirty. We left the next morning and had to scramble to find a new place, and they tried to charge us for cleaning fees of the disgusting condo. Eventually they did not charge us for the cleaning fee and said the unit owner would not do anything about the cost of the disgusting unit. If that is the case then neither outrigger or Airbnb should be representing this unit. We’ve stayed at plantation before and love the area but will never book a unit managed by Outrigger again.”

“Older property, in a good south shore location . Has everything a couple would need. Take note that the pool isn’t located on site but is across the street. This particular unit #47 is located close to the back of other hotels so it was noisy in the early am due to truck deliveries. The bathroom needs some upgrades for the price point of the unit. We enjoyed the lawn and beach area at sunset and the close proximity to nearby hotel restaurants.”

“Traveling with two toddlers, and this was a great spot! The view can’t be beat and the building is a hidden gem. Additionally, the air conditioning is consistent throughout the home. Chairs and a few toys made our beach visits enjoyable. Side note: the chairs do not come with an umbrella. We would love to return in the future!”

“A beautiful stay with amazing view! Very spacious as well!”

“Condo is in a great location. Check in was easy and it’s a nice overall apartment with balcony. You can use the pool and amenities at the Outrigger Reef hotel which is good. They provide new beach towels that you can get for free everyday which is great. But we had some issues. The bathroom was very old and had no basic amenities like a shower door etc and didn’t match the photos at all. We got assigned apartment on 2nd floor which had no view at all and overlooked a Parking lot. The second bedroom has no AC, so we had to leave the door and window open to get AC from living room. And on check out day, a lady cam early morning and started aggressively banging in our door when we were asleep just to remind us check out time is at 11am….”