Manager Review

PremiumRentals reviews in Hauula, Hawaii

4.58

PremiumRentals holds a 4.58 guest rating in Hauula, Hawaii, computed from 55 guest reviews across the vacation rentals they manage there. That ranks them 3 of 3 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Hauula, or homeowner reviews of PremiumRentals on their profile.

PremiumRentals's guest rating in Hauula, Hawaii of 4.58 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Hauula.

Recent guest reviews in Hauula

ElodiaAugust 2026
“We couldn't get into the house on time, we waited outside in the heat with small children because the code to get in was given to us wrong. The inside hadn't been cleaned on months, washer and dryer were both full on arrival. Under the couch was broken glass. We found cocroaches. We had to do our own cleaning of all the rooms to be able to sit and sleep in peace. We couldn't use the ceiling fans in any of the rooms due to dust buildup. House needs a very deep cleaning. I have pictures to prove all of this and sent to host and nothing was done to fix these issues.”
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ClintonJuly 2026
“It was a great location and the house was beautiful and spacious. The beach access right behind the house was perfect for swimming and paddle boarding. Would definitely stay there again.”
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JeanetteJuly 2026
“Thank you very much for sharing your beautiful place with us. We enjoyed ourselves and we look forward to coming back soon. The stay was very short but we enjoyed every minute of our stay.”
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JensenJuly 2026
“Here’s a balanced review that highlights both the positives and areas for improvement: We had a wonderful stay overall and really enjoyed spending the 4th of July weekend here. The location is beautiful, and having a private beach made the experience even more special. Check-in and check-out were easy and seamless, and the home is spacious enough for large families or groups to comfortably stay together. The main area for improvement is the cleanliness and maintenance of the home. While the house was functional, it could definitely benefit from a deep clean. The rugs appeared dirty, and the pull-out sofa mattress had noticeable stains. The living room A/C was also not working during our stay. The host did communicate that it would be difficult to have someone repair it because of the holiday weekend, which we appreciated. Additionally, the refrigerator didn’t seem to stay very cold. Overall, we enjoyed our stay and loved the property itself. However, for the price, we expected the h”
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ReikoMay 2026
“This property is all about location, location, location! The beach being right in the backyard was what led me to rent this home for my family of 11 (all over age 18). We enjoyed coffee every morning on the deck, cocktails in the evenings, walking the stretch of beach, romping in the waves, & listening to the waves at night. Plenty of seating for all of us at the dining tables & comfortable beds throughout the home. The air conditioners worked great & made our stay very comfortable. Thank you for sharing your amazing home with us!”
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