Vacasa in Tybee Island, Georgia

“I don’t think the universe wanted us to stay at this Airbnb. Right when we got there, the keypad was out of batteries and we couldn’t access the unit. We had to call the 800 number to get some support and access… they were able to get us in pretty quickly. About 20 minutes before we pulled up to the place we got a notification that the air conditioner was broke, and there was a bucket to collect the water. When we entered the building, there was a very chemical smell that was making us sick. We couldn’t open the windows because there were no screens. The bucket that was collecting the water for the air conditioner was halfway full and making a very loud noise in a very small space. It took about four hours back-and-forth with 800 number to get a resolution we ended up just canceling the Airbnb and I found a different one. That said this Airbnb understood all the complaints and gave me a full refund. These issues it would’ve been a nice location.”

“Great deal! Clean! Close to the beach! The code did not work and no Netflix access on the tv as described but we would stay again! The beach access was close and awesome.”

“Great location. Everything is great except the beds. They are hard as a rock. Everything else is just as described.”

“We had a great stay - very comfortable and homey. When we come back to Tybee, we know where we are staying!”

“Great location amazing house.”