Manager Review

Sautee Mountain Retreat in Georgia

Sautee Mountain Retreat's guest reviews across Georgia. See homeowner reviews of Sautee Mountain Retreat on their profile.

Sautee Mountain Retreat's guest rating in Georgia of 4.64 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Georgia.

Recent guest reviews

Trent AllenAugust 2026Clarkesville
Overall, we had a great stay and would consider booking this cabin again. The check-in process was easy, and the directions were clear and accurate, making it simple to find. The cabin was clean, comfortable, and we appreciated that it was pet-friendly. It's also only about a 14-minute drive to downtown Helen, which was very convenient. There were a couple of things that didn't match our expectations. The listing mentions a waterfall, but during our stay there was no water flowing—just rocks with exposed pipes. Also, because the cabin is named "Mountain View," we expected to have a scenic mountain view, but there really wasn't one. Those two things were disappointing, but they didn't take away from the overall comfort of our stay. If you're looking for a quiet, pet-friendly cabin that's close to Helen, this is still a good option.
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AbbieAugust 2026Clarkesville
All in all the cabin was nice. Definitely smaller than the pictures showed. The hot tube was nice and good little area to be able to bring a dog and not have to worry about them escaping with the closed in porch
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EmilyJuly 2026Clarkesville
overall a good stay. beautiful area. very nice cabin. easy check in. this would be great for a romantic getaway or adult vacation. I would not recommend for toddlers as there are very steep stairs in the living room, if we had known this we would not have booked. the stairs and downstairs are off limits to guests so there is a chain that "closes off" the area, however this does not stop a toddler from wanting to wander down. luckily we were able to block off the area with table chairs and keep a watchful eye at all times. we also did not use the game room side of the house at all because as soon as we arrived we noticed the pool table was leaning and a leg broken. I am sure maintenance would have fixed it but we didn't want to bother anyone and the main part of the house was enough for our short stay. the bed was comfortable. bathroom clean. kitchen had dinnerware and cooking supplies. there was a very nice outdoor fire pit area. wifi worked great. hope the next guest enjoy.
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JakeJuly 2026Clarkesville
When we arrived we had to wait 40 mins. Instructions say to take the key from the lock box to get it. But the lock box was open with no key. We went to the downstairs door entrance and the same lockbox was open and no key. At the time we didn’t know the upstairs and downstairs were connected. We walked into the downstairs door and a woman was in there. Obviously a shock we walked out and went back up to the top. We waiting 5 mins and then I ended up called the number they provided. He ended up having to come after we waited 30 mins to come and unlock the door, even though we knocked downstairs to see if the women downstairs can let us is, she completely ignored us like we weren’t there. The man informed us that the cleaner was staying downstairs which wasn’t clear on the listing at all. We didn’t feel too safe about that especially after she didn’t try to let us is. We walked in to find food freshly cooked in the microwave that obviously wasn’t ours, the microwave dinged as we got in.
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CaitlinJuly 2026Clarkesville
Very quiet area. Beautiful cabin.
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Amongst managers in Georgia, Sautee Mountain Retreat currently ranks 55/63 on guest satisfaction. See the top ranked vacation rental managers in Georgia.