Sautee Mountain Retreat

“Overall, we had a great stay and would consider booking this cabin again. The check-in process was easy, and the directions were clear and accurate, making it simple to find. The cabin was clean, comfortable, and we appreciated that it was pet-friendly. It's also only about a 14-minute drive to downtown Helen, which was very convenient. There were a couple of things that didn't match our expectations. The listing mentions a waterfall, but during our stay there was no water flowing—just rocks with exposed pipes. Also, because the cabin is named "Mountain View," we expected to have a scenic mountain view, but there really wasn't one. Those two things were disappointing, but they didn't take away from the overall comfort of our stay. If you're looking for a quiet, pet-friendly cabin that's close to Helen, this is still a good option.”

“All in all the cabin was nice. Definitely smaller than the pictures showed. The hot tube was nice and good little area to be able to bring a dog and not have to worry about them escaping with the closed in porch”

“overall a good stay. beautiful area. very nice cabin. easy check in. this would be great for a romantic getaway or adult vacation. I would not recommend for toddlers as there are very steep stairs in the living room, if we had known this we would not have booked. the stairs and downstairs are off limits to guests so there is a chain that "closes off" the area, however this does not stop a toddler from wanting to wander down. luckily we were able to block off the area with table chairs and keep a watchful eye at all times. we also did not use the game room side of the house at all because as soon as we arrived we noticed the pool table was leaning and a leg broken. I am sure maintenance would have fixed it but we didn't want to bother anyone and the main part of the house was enough for our short stay. the bed was comfortable. bathroom clean. kitchen had dinnerware and cooking supplies. there was a very nice outdoor fire pit area. wifi worked great. hope the next guest enjoy.”

“When we arrived we had to wait 40 mins. Instructions say to take the key from the lock box to get it. But the lock box was open with no key. We went to the downstairs door entrance and the same lockbox was open and no key. At the time we didn’t know the upstairs and downstairs were connected. We walked into the downstairs door and a woman was in there. Obviously a shock we walked out and went back up to the top. We waiting 5 mins and then I ended up called the number they provided. He ended up having to come after we waited 30 mins to come and unlock the door, even though we knocked downstairs to see if the women downstairs can let us is, she completely ignored us like we weren’t there. The man informed us that the cleaner was staying downstairs which wasn’t clear on the listing at all. We didn’t feel too safe about that especially after she didn’t try to let us is. We walked in to find food freshly cooked in the microwave that obviously wasn’t ours, the microwave dinged as we got in.”

“Very quiet area. Beautiful cabin.”

“The house was just like the pictures. We really enjoyed our stay and had tons of fun playing pool and relaxing in the living room. We rented the main floor, it was very spacious and clean enough. The floors weren’t the most clean and made it a little uncomfortable to walk around bare foot. Maintenance also came to the house unannounced to work in the basement, he was very friendly and stayed out of our way but we did think it a little odd that no one texted or called before he arrived at the front door. Overall, a good stay and we definitely recommend.”

“The home has potential, but NOT being maintained/managed properly! We drove 7 hours, arrived to NO toilet paper or paper towels. Food on the dishes in the cabinets and eating utensils, mouse and/or insect dropping in the drawers. Corner pockets on pool table broken, so the balls fall to the floor. Dart board, no darts. Missing/non-working lights, worn out bed sheets with rips, hair, pillows yellow, disgusting and stained, dripping kitchen faucet, leaking toilet, only working TV in the livingroom, wornout furniture.Just overall NO $$ invested back into the home! We rented Mt. Laurel, what we thought was a 2bd/2bth for $670 for 3 nights to arrive to a 6bd/5bth, but only permitted to use the top floor. We realized why halfway through our stay, AC had clearly been flooding a lower bdrm for AWHILE! No AC on the last night. Jenn refunded us $237, but we had to allow people inside daily for issues so our dog had to stay kennelled the whole stay. We couldn't just relax! 🫩 Would not recommend!”

“It was nice and serene. Perfect for a couples getaway. My favorite part was the campfire”

“Location was good but old and squeaky”

“Cabin was nice but trash in sink and no paper towels or toilet paper in cabin had to call to get .”