Cabin Rentals of Helen reviews in Helen, Georgia

“A group of friends and I booked this home on Airbnb and was transparent with Airbnb when making the reservation that we had service animals attending our stay. The homeowner of the property is not involved with the bookings and reservations but instead has a property management company. We arrived and checked in late in the evening I got settled in. About an hour later we had a knock on our door from the property management company telling us the owner doesn't want us inside with our service animals and that we had to leave. We were kicked out of the property at 9:00 p.m. at night in the middle of Helen Georgia with nowhere to go and no other reservations available. I do not recommend giving business to this homeowner, what he did to us was inexcusable. In our group was also a young newborn baby and new mother. At 10:00 p.m. at night we are forced to drive hours away where we were lucky to find another home that could accommodate our group.”

“Great location and clean place to stay; however, up front description should notify guests of check-in process and limited vehicle allowance before renting. This is a stay that allows up to ten guests but only allows for 3 vehicles to check in through a gated community. Check in was also confusing as they did not provide which gate (address location) to use for the check in process, only house address. You must also provide the three vehicles’ information including license plate/make/model and each guest including their age in advance. Also please note that one of the listed bathrooms is a tub only and not a shower.”

“This home is in beautiful location, pool is wonderful and clean. Lots of room for large families. Interior is a little dated and worn.”

“We enjoyed our stay! The cabin is great but it needs some maintenance. We loved how we could walk a good part of town. The cabin is quiet. Everything is comfortable. I messaged them once right before check in and did not get a response. It did not affect our stay but didn't give me confidence that someone would respond if I had a real issue.”

“Beautiful place and very peaceful. Very well stocked with everything we needed. The only thing is we couldn’t get one of the tvs to work and I messaged them to come look at it and they never did. We had a bear visit. Not sure if the hot tub is salt water but it was not bleached at all! But the place it’s self I loved it! The pool and resort was a disappointment though”