Guest Haus Company in Georgia

“I carefully research our family vacations, and this property was advertised as having deep water and excellent boating conditions. Instead, the shallow water near the dock created a serious safety hazard for boating and water sports—the primary reason we chose this rental. We even struck our boat’s propeller on the lake bottom. The upper deck also has rotting boards that pose a safety risk, especially for young children. The home’s condition was equally disappointing. The kitchen was dirty, cluttered, poorly stocked, and not guest-ready. There were not even enough forks for everyone in our group. We agreed to pay for the two nights we stayed but requested a refund for the unused portion because the property was unsafe and misrepresented. Our legitimate safety concerns and the obvious deferred maintenance were dismissed. We left feeling like just another reservation rather than valued guests. We are currently disputing this with airbnb. We would not recommend Guest Haus Company.”

“Really spacious home and clean. It accommodated my family well. The host was fast on responding texts and a phone call I had. The call was about the entrance I did not see the lock pad behind the glass door and they walked me through it well and patient with me. (i’ve had terrible experiences before where hosts don’t answer for hours) so we were really grateful it was fast. Nice neighborhood and a shell, publix, kroger, starbucks, chick fill a, taco bell near by.”

“Exceptionally disappointing experience. Downstairs tenants were unexpected (the listing said ENTIRE HOUSE), loud, and banged on their ceiling (our floor). We could smell their cooking through the vents, and the water heater was obviously shared because sometimes the hot water would be gone. Hosts were cold and unsupportive when we kindly asked for a refund for just one of the two weeks we booked. Body wash bottle had dawn dish soap in it. The place was very dirty and didn’t look like the pictures. Overall we felt scammed and had to pay for two weeks even tho we had to leave after three days. After combing the listing, we saw it said at the very bottom ‘there is one downstairs tenant’ (very shady not to be upfront about this). There were TWO tenants. Parking was an issue because of so many cars. The hosts wouldn’t budge and charged us full price. Worst Air bnb experience hands down. We were looking for a peaceful getaway and got the opposite.”

“The owners live in the pool house and were lovely people, with two adorable, friendly tiny dogs. I rented this house specifically for the pool and patio space and it did not disappoint. Owners came out to build a fire in the firepit, offer beverages from the outdoor fridge, and encourage us to use the bbq grills. My son & grandson loved the provided pool toys (innertubes, basketball, volleyball) and we all enjoyed sitting on the covered patio, watching the fireflies after dark.”

“Unfortunately, the list of issues felt endless. I had concerns as soon as we arrived and saw the grass and landscaping overgrown to what appeared to be over 2 feet high. I mentioned it in case the owner simply needed to remind the landscapers, but the issues continued from there. The biggest problem was the toilet repeatedly malfunctioning. With three teenage boys staying in the home, a working bathroom was essential. Despite reporting the issue, I ended up fixing it myself multiple times just to keep it functioning. We also had privacy concerns, including a neighboring camera appearing to face the large kitchen window with no blinds or curtains, and a damaged master bathroom window that reduced privacy. Combined with the non-working TV, bugs in the home, stained blankets, limited towels, and other maintenance issues, we ultimately chose to leave early. In our experience, the property did not meet the expectations set by the listing. BAD got 1 night credit and host no response!”