River Town Rentals reviews in Columbus, Georgia

“Disappointed as you can very much tell this is ran by a property management company. We had a 14 hour drive. Found we might be arriving early, asked if possible to check in early, there would be a $50 early check in charge, but they wanted me to let them know as soon as I was gone. Tried the door code 23 minutes prior to 4 and was unable to get in, the door code did work at 3:55. Expressed the WiFi was not working and I kept getting the same automated response, finally gave up and we all watched our phones for weather as there was lightning in the area. Bugs were found in the kitchen and the bathroom. 1 towel per guest, no Kleenex, and no extra blankets. I was told to put the trash container on the curb for trash day and the trash did not run that day. Had never been asked to do that as I would think the property management company would do that.”

“This property is old, dirty, and in disrepair. Not as Photos show! The host never answered emergency line, but would send a message in the app after leaving a message. Trash ALL OVER yard, overflowing trash container, knee-high grass. Yard maintenance arrived w/o notice and refused to leave (day b/f check out). Major privacy breach for private oasis:( No outdoor lighting on porch or pool (could not use PM, too dark). Dead plants. Moldy porch furniture. Pool has dozens of broken/missing tiles...dirty/old...no skimmer! Multiple broken closet doors (1 dresser/entire house). Dirty bathroom sink, caulk in tub, & broken towel hooks. Broken dishwasher (floods floor & regurgitates in sink). Bolt lock door to carport so no covered entry. Security bars over windows prevent emergency exit. Hard, uncomfortable beds & pillows. Dirty, stained sofa and only one other chair to sit (8 ppl). Broken ceiling fan. Broken/missing decor. Very small for 8! Good: Lots of hot water & convenience to attractions.”

“Unfortunately, I can't give this stay a positive review. During the night, I discovered what appeared to be evidence of bed bugs and felt bites while sleeping. I immediately notified the host and sent photos. They responded quickly and said someone would inspect the unit, but I never received any follow-up about the inspection or a resolution before my stay ended. I appreciate that they responded to my messages, but this issue significantly affected my stay. For the price we paid, I expected a clean, comfortable place to sleep. I hope this issue is thoroughly addressed for future guests.”

“We booked this home for a few day trip to visit my daughter stationed at Fort Benning. For the pictures it looked like the perfect place so we reached out to see if if our non-shedding Yorkie could be an exception since the property listed no pets and they rejected that it’s very strict policy , which is fine so we had her boarded. After paying premium prices and going the extra steps to have our Yorkie boarded, the instant we walk in this home we smell a very heavy stale cigarette smell and that never let up the entire weekend. Then after reaching out, she wants the argue with me that I must be mistaken because they inspect the house before our arrival and that wasn’t reported to them so we must be wrong. The couches are heavily stained, bathrooms have hair on the floors and in sinks that I had to clean and the beds are hard as a rock. The “game room” is in the garage and hot as ever! I do not recommend this place and will never stay here again.”

“The home was clean and very convenient location to whitewater rafting and delicious restaurants. The home does need some updates and suggested that someone from their company should do a walkthrough and repair or replace example: lounge chairs around pool had large holes in them and other things that could be easily traded out or repaired”