Manager Review

Upstay reviews in Winter Garden, Florida

4.70

Upstay holds a 4.70 guest rating in Winter Garden, Florida, computed from 2,883 Airbnb guest reviews across the vacation rentals they manage there. See the top ranked vacation rental managers in Winter Garden, or homeowner reviews of Upstay on their profile.

Upstay's guest rating in Winter Garden, Florida of 4.70 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Winter Garden.

Recent guest reviews in Winter Garden

FernandoOctober 2026
“Edificio un poco deteriorado y con olores no muy agradables. El apartamento estuvo muy bien todo✅”
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DevinOctober 2026
“Biggest issue is the front door lock needs to be fixed. Owner has gerry rigged the door to make it lock but it isn't suitable. There is no deadbolt on the door and even when locked, the door has 2 inches of travel. Door is not secure. It moves when other residents open and close their doors. A/C was turned off remotely when we were out all day at the parks. When we got back late at night the entire apartment was 79 degrees. The apartment building is not nice. All the hallways smell very bad. For the price, the rest is you get what you pay for. This is not a luxury apartment. It has the bare minimum. All furniture is cheap. Toilet bowl isn't attached in the bathroom and moves when in use. Other amenities as far as shampoo and conditioner were not present. Positives are that the place allows pets.”
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RoyOctober 2026
“My main problem with this day was that there was no flexibility in either arrival time or departure time. 4 o’clock is a late check-in and 10 o’clock is an early checkout. Should match what other facilities offer in terms of these things.”
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DeannaSeptember 2026
“We are happy he was commutative but it did look a lot run down compared to what the photos look like. We were missing blankets and there were chips in all the furniture, and patch jobs in the wall and look half done”
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DianeSeptember 2026
“Apartment was spotlessly clean. Great location close to the parks. Only thing that was annoying was the 4pm check in time. The cost was $257 for 1 day, I would expect an early check in time. Host was approachable to try adjust it for me though so can’t complain.”
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