We Host Group reviews in Florida

“Where do i even start.. Im not the one to complain or write a bad review. Granted they are hosts just trying to make money and dont have control on the absolutely horrible building 1) at all time you will find literally the most ghetto thugs smoking weed, in from the front lobby, to the hallways and elevators (maybe thats why it broke down) its soo bad that if you meet a normal person in the elevator you will look at each other like where am i. 2) the building is UNDER construction not maintenance. Honestly that thing might fall over. There is drilling nonstop, and some dude hopped in the balcony. Looked inside the apartment then put a block so i couldnt open the balcony 3) to top it off, the elevators went out for 12+ hours I asked the host to cancel the remaining of the trip, no complaints. And she refused. It took airbnb to come in and cancel it. BUT i would give 5 stars to your photographer, he made this place look like the best apartment in Brickell”

“Infelizmente, não consegui realizar minha hospedagem devido ao cancelamento inesperado do voo da minha família, por circunstâncias completamente alheias à nossa vontade. Comuniquei imediatamente a situação aos anfitriões, expliquei o ocorrido e solicitei uma análise excepcional para o reembolso da reserva. Embora tenham demonstrado compreensão inicialmente, mantiveram a política rígida de cancelamento, sem apresentar uma solução que considerasse as circunstâncias extraordinárias. Entendo que existem regras contratuais, mas acredito que situações excepcionais também merecem sensibilidade e flexibilidade. Como não cheguei a utilizar o apartamento, não posso avaliar suas instalações ou condições. Minha avaliação se limita à experiência de comunicação e à forma como a situação foi conduzida.”

“I’m requesting your assistance with an ongoing issue with the window AC unit at my accommodation. The unit produces a persistent and disruptive noise that significantly affects my comfort, particularly when trying to rest and sleep. I reported the issue to the host and have made every effort to resolve it directly. The host consulted their technician, who stated that the noise is considered normal for this particular unit and that it is functioning properly. However, the fact that the unit is technically functioning does not resolve the issue: the noise itself remains excessive and disruptive. I have previously lived with window AC units and am familiar with their normal operating sounds, so I do not believe this is simply a matter of being unfamiliar with this type of AC. I have also attached the results of my noise measurements, which document the sound levels produced by the AC unit. I have been sleeping in salon Digital lock not working properly Mosquitoes bites No response”

“Traveling with a 3 year old, 1 year old, 73 year old , and 2 43yo. Arrived at check-in time and had to wait in the hall for 30 min because they were still cleaning. I asked at least 3 times before stay if there would be a pack and play as advertised. There was no pack n play and the balcony door wouldn't lock so I had to push a dresser in front of it so my toddler didn't wander out. The dryer was broke, microwave missing handle and 3 didn't work, outdoor chairs were shredded, outdoor and indoor couch were caved in, nasty bathtubs. I contacted the host and got the run around. I had to have my 1 year old sleep on the fIoor with a makeshift barricade. I was up all night watching her and spent hours building the thing. The next day the pack and play showed up with no floor and then the guy had to come back again, he did also fix the lock the last when he came.”

“Unfortunately, this was a very disappointing stay. The AC was not working and was not fixed until three days later, making our stay uncomfortable. The cleanliness was also unacceptable, as there was long, straight hair throughout the shower, making me question whether the bathroom had been properly cleaned before our arrival. Communication with the host was another major issue. While the AC was not working, the host did not check in or provide updates. I had to repeatedly reach out myself to find out what was happening. The host promised to provide an estimated time for the repair but never followed up. I understand that maintenance issues happen, but communication is essential, especially when guests are dealing with a problem that affects their comfort. Overall, the lack of cleanliness, delayed repair, and poor communication made this an unpleasant experience. Unfortunately, this Airbnb did not meet my expectations, and I would not stay here again.”