Sandcastle Realty reviews in Treasure Island, Florida

“Great location and spacious rental. Would recommend to others.”

“Great location! Condo was very nice, clean and comfortable. Having plenty of beach/pool towels was a plus. We really enjoyed our stay!”

“Unit 304 bldg 5 needs major TLC from deep cleaning, maintenance, and updated photos. The photos posted is not what you’re walking into. It all started with check in. We arrived about 1.5 hour early, tried to get an early check in. Was told they would reach out to cleaners to see if they were finished cleaning the unit and call back soon. We were at the unit with no cleaners on site but waited to enter at 4pm since they never reached back. Not sure if cleaners were even there or just a subpar job. Leftover underwear/swimsuit from previous tenants in bathroom, dead bugs in glass door track/over head dining light. Mattresses need to be replaced. You’ll sink into the middle. Walls patched with no cover up paint, sliding doors to balcony don’t lock just in case you have toddlers. Missing outlet covers. Dining table top needs tightening, 1/2 toaster worked. We did fix the cable in living room (stuck on demand channels). Could be a gem if taken care of. Great location! Look elsewhere.”

“What was 5-star: THIS UNIT IS BEAUTIFUL-exactly like the photos. Location was THE spot in TI. Bed was extremely comfortable. What was 1-star: Roaches-noticed them within an hour on the first day, and we moved out day 5. I want to be clear-roaches happen, and I’m not blaming the PMC (property management company). However, the fact that I saw no less than 10 roaches within our first hour there, and that there was roach poop on the counter tells me, a) neither the condo’s HOA nor the PMC use an exterminator on a regular basis; and b) no walkthrough/cleaning was done the day of guest’s arrival. To be fair, they had exterminator come day 3, they relocated us on day 5 to another condo managed by them, and gave us a 10 percent refund. I must reinforce the fact that THIS IS A GORGEOUS UNIT. Now, should the PMC have been more proactive? Absolutely. Would I come back? I’d love to give 5 stars next year… but when you really wouldn’t know how it is until you arrive, how do we avoid a repeat?”

“Incredible location with private beach access. There wasn't adequate toilet paper supplied for the four-day stay, and we did not receive a response when we asked about this. Another guest and I both saw two separate giant cockroaches, which the management team dismissed as not a valid concern, stating that they are normal in this climate. Both issues would have been acceptable if they had been attended to appropriately and with sensitivity.”