Sandcastle Realty

“What a GORGEOUS home! A girls trip to this lovely place was just perfect and we felt so relaxed, safe and serene! Spent lots of time in the pool, on the dock, and just relaxing. Beds were comfortable, everything is super clean, and accommodating for travelers!”

“We had a great time, beach access, and pool was kept up.”

“Overall, the house was nice. Unfortunately, we were told that renovations would be completed months in advance prior to our stay. Cabinets in the kitchen had no handles, bathrooms had no blinds, the garages were unavailable due to excessive renovation materials stockpiled. When showering, neighbors could clearly see directly into the bathrooms. There was a sewage leak on Tuesday of our stay. We promptly communicated to the realty company. Plumbers came, verified safe to remain due to it being out front and away from home. The realty company came in person and also stated we could stay. However, the next day, the company reversed their decision and mandated exodus from the facility. The main part was to fix it prior to the next tenants stay. No replacement home was offered. Overall, communication was poor. The house is very nice and probably would have been a repeat rental had it not been for the dishonesty. Disappointed with the professionalism during our stay.”

“Loved it - must stay here again!!”

“Perfect spot”

“Rental was nice and location was good too. One thing that was disappointing was the fact that the dryer did not work properly and kept throwing error codes. Initially someone was sent out to look at it and supposedly fixed it but it didn’t work. With a group of five people we needed a functioning dryer. I reached back out on Saturday and got absolutely zero response which was disappointing to say the least.”

“Great place to stay about ten minute walk to John’s pass. The beach was great too! The unit was easy to get into and was like the pictures listed. I would recommend and stay here again.”

“The fact that I reached out to you in regards to the issues we were having about the cleanliness and the roaches and I got no response in return is completely unacceptable.”

“Love this location and location on the beach short walk to John’s Pass. Pool was great although they need to control guests saving beach chairs. Almost all the loungers were already saved before the pool even opened. Unit needs a fry pan had to use a sauce pan to fry eggs. Said suitable for 6 people but had to ask for more blankets for the sofa bed in response they said they usually only provide throw blankets for the sofa bed. They didn’t respond over the weekend so for two nights my son was cold and slept in sweats until they brought adequate bedding. The view was great and we always try to stay here if possible. Just some minor inconveniences they need to change.”

“While the Treasure Island location is great, this was our most disappointing Airbnb stay. The unit needs a major overhaul and lacks basic TLC. Upon check-in, essentials like toilet paper, dish soap, and spices were missing. Management delivered a bare-minimum supply after we complained. Later, when we discovered no hand soap in a bathroom and called to request it, the host was extremely rude and used profanity. This verbal harassment was unprofessional and unacceptable. Cleanliness was poor; our feet were black from the floors shortly after arrival. The owner sent a cleaner to mop the main level only after we sent photos, leaving the stained furniture and dirty carpets unaddressed. Furthermore, bathroom drains were backed up. We have stayed in many Airbnbs, but the combination of poor maintenance and a hostile host means we will not return. We recommend guests look elsewhere for a comfortable, professional experience.”