Sandcastle Realty

“Beautiful condo, great views and very clean! Only negative is the mattress in the first bedroom is sagging in the middle. Which is not conducive to a restful nights sleep. I recommend the owners replace it. Overall, my family of four enjoyed our stay! Replace the mattress and we will definitely return😊”

“10/10 – Highly recommend! We absolutely loved our stay and would definitely come back! The location is perfect—just steps away from both the pool and the beach. The condo is actually even nicer than the photos on the website. It was beautifully renovated, very clean, and well-maintained. The kitchen had everything we needed, there were plenty of towels, and the balcony had a beautiful ocean view. There are also restaurants and stores close by, plus free parking, which was very convenient. The entire condo property was clean and well cared . we found it to be a great place for families with young children. Condo association had carts if you needed to carry into condo, also beach chairs, pool accessories. The only minor improvements I would suggest are replacing the broken beach chair and fixing the clogged bathtub in one of the bathrooms. Other than that, everything was excellent. Overall, a 10/10 experience, and we would absolutely would come again!”

“Great location and spacious rental. Would recommend to others.”

“Great location! Condo was very nice, clean and comfortable. Having plenty of beach/pool towels was a plus. We really enjoyed our stay!”

“Unit 304 bldg 5 needs major TLC from deep cleaning, maintenance, and updated photos. The photos posted is not what you’re walking into. It all started with check in. We arrived about 1.5 hour early, tried to get an early check in. Was told they would reach out to cleaners to see if they were finished cleaning the unit and call back soon. We were at the unit with no cleaners on site but waited to enter at 4pm since they never reached back. Not sure if cleaners were even there or just a subpar job. Leftover underwear/swimsuit from previous tenants in bathroom, dead bugs in glass door track/over head dining light. Mattresses need to be replaced. You’ll sink into the middle. Walls patched with no cover up paint, sliding doors to balcony don’t lock just in case you have toddlers. Missing outlet covers. Dining table top needs tightening, 1/2 toaster worked. We did fix the cable in living room (stuck on demand channels). Could be a gem if taken care of. Great location! Look elsewhere.”

“What was 5-star: THIS UNIT IS BEAUTIFUL-exactly like the photos. Location was THE spot in TI. Bed was extremely comfortable. What was 1-star: Roaches-noticed them within an hour on the first day, and we moved out day 5. I want to be clear-roaches happen, and I’m not blaming the PMC (property management company). However, the fact that I saw no less than 10 roaches within our first hour there, and that there was roach poop on the counter tells me, a) neither the condo’s HOA nor the PMC use an exterminator on a regular basis; and b) no walkthrough/cleaning was done the day of guest’s arrival. To be fair, they had exterminator come day 3, they relocated us on day 5 to another condo managed by them, and gave us a 10 percent refund. I must reinforce the fact that THIS IS A GORGEOUS UNIT. Now, should the PMC have been more proactive? Absolutely. Would I come back? I’d love to give 5 stars next year… but when you really wouldn’t know how it is until you arrive, how do we avoid a repeat?”

“Incredible location with private beach access. There wasn't adequate toilet paper supplied for the four-day stay, and we did not receive a response when we asked about this. Another guest and I both saw two separate giant cockroaches, which the management team dismissed as not a valid concern, stating that they are normal in this climate. Both issues would have been acceptable if they had been attended to appropriately and with sensitivity.”

“Rental was nice and location was good too. One thing that was disappointing was the fact that the dryer did not work properly and kept throwing error codes. Initially someone was sent out to look at it and supposedly fixed it but it didn’t work. With a group of five people we needed a functioning dryer. I reached back out on Saturday and got absolutely zero response which was disappointing to say the least.”

“Love this location and location on the beach short walk to John’s Pass. Pool was great although they need to control guests saving beach chairs. Almost all the loungers were already saved before the pool even opened. Unit needs a fry pan had to use a sauce pan to fry eggs. Said suitable for 6 people but had to ask for more blankets for the sofa bed in response they said they usually only provide throw blankets for the sofa bed. They didn’t respond over the weekend so for two nights my son was cold and slept in sweats until they brought adequate bedding. The view was great and we always try to stay here if possible. Just some minor inconveniences they need to change.”

“While the Treasure Island location is great, this was our most disappointing Airbnb stay. The unit needs a major overhaul and lacks basic TLC. Upon check-in, essentials like toilet paper, dish soap, and spices were missing. Management delivered a bare-minimum supply after we complained. Later, when we discovered no hand soap in a bathroom and called to request it, the host was extremely rude and used profanity. This verbal harassment was unprofessional and unacceptable. Cleanliness was poor; our feet were black from the floors shortly after arrival. The owner sent a cleaner to mop the main level only after we sent photos, leaving the stained furniture and dirty carpets unaddressed. Furthermore, bathroom drains were backed up. We have stayed in many Airbnbs, but the combination of poor maintenance and a hostile host means we will not return. We recommend guests look elsewhere for a comfortable, professional experience.”