A&J Home Concierge in The Villages, Florida

“My stay at this property was extremely distressing. While I was staying there, a man broke into the home. Because I no longer felt safe, I immediately left the property and followed all of Airbnb’s instructions regarding the incident. Unfortunately, despite the seriousness of what happened and the fact that I left immediately because I did not feel safe staying there. I understand that unexpected situations can happen, but I expected Jessie at AJ Home Rentals, the company managing the listing on behalf of the homeowner, to take a safety incident like this seriously and refund me. Instead, I was left feeling unsupported after experiencing a frightening situation through no fault of my own. I would strongly encourage future guests to reconsider before booking with AJ Home Rentals. Additional issues-home is extremely outdated, random furniture is stained or broken, one of the sliding glass doors doesn’t lock, the hot water didn’t work, THERE IS NO GOLF CART, I got bit up by bugs in bed &”

“Great location, plenty of room for 6 people.”

“This is our first bad Airbnb experience. I would avoid this rental. Property manager is great, homeowner is not. Privacy was a problem due to homeowner. Home is outdated, smelled stale, doors don’t close properly, water stains on walls, missing handle in guest bath, poorly stocked kitchen. I did appreciate the outdoor space for our pet and the location for my needs.”

“Great place to stay for location! Love the home and amenities nearby. Would definitely stay again.”

“Thank you for the beautiful accomodations.”