Manager Review

The Proper Group in Florida

The Proper Group's guest reviews across Florida. See homeowner reviews of The Proper Group on their profile.

The Proper Group's guest rating in Florida of 4.78 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Florida.

Recent guest reviews

JoyceAugust 2026St. Augustine Beach
My family and I had a wonderful time.
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TonieAugust 2026Flagler Beach
Overall, we had a great stay. The home was lovely, next to the beach, and an excellent space for large families. We would recommend it for families looking for plenty of room and easy access to the beach. The home offers incredible views of the ocean and an amazing outdoor living area. We loved our stay, and hope to come back.
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JenAugust 2026Ponte Vedra
Beautiful house, great location. Incredible view. Plenty of kitchen space and cooking supplies for large family. 2 refrigerators super nice. The ONLY issue we had was with the non-functional WiFi during our stay. Management attempted to solve the problem with a hot spot but was not powerful enough to stream. On the 6th day it was finally fixed.
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StephanieAugust 2026Palm Coast
We did arrive a little early and the cleaning crew was still there (3:20PM), we decided to go to the store a pickup a few little things for our stay. We arrived back to the house at 4:30PM and the cleaning crew was still there, even though we should have been able to take "ownership" of the home at 4:00. There were an overabundance of unsightly, overflowing garbage cans out front, they were still mopping and folding towels. Pool heater constantly stayed on, we turned it to off and it was still almost too hot for the kids to play in. It was cloudy and an overpowering smell of chlorine, which tells me it was shocked before we got there (and way too much) by the end of our stay the pool was green, most likely because it was too hot and probably the same reason there was too much chlorine in it when we got there. (Trying to kill the green) I had 2 grandkids end up with, ear infections/swimmers early most likely because of the heat of the pool and the green growth.
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JeffreyAugust 2026St. Augustine Beach
Great location and the home was perfect for what we needed. We had a great time. The guestbook was helpful & we learned when the garbage pickup was-so we were able to roll out all 6 of the large garbage cans (from accumulation prior to our arrival) to be emptied. That was the only area that clarification regarding how to handle it in the future may be useful 👍
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Amongst managers in Florida, The Proper Group currently ranks 175/495 on guest satisfaction. See the top ranked vacation rental managers in Florida.