Manager Review

The Proper Group in St. Augustine, Florida

4.78

This is the local review page for The Proper Group in St. Augustine, Florida. Amongst managers in St. Augustine, The Proper Group currently ranks 8 of 21 on guest satisfaction. See the top ranked vacation rental managers in St. Augustine, or see homeowner reviews of The Proper Group on their profile.

The Proper Group's guest rating in St. Augustine, Florida of 4.78 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in St. Augustine.

Recent guest reviews

AngieJune 2026
The house is beautiful, large and in a great location. The second floor hallway bathroom was not cleaned between us and the last guests. The shower curtain was pink with mold and smelled very musty. There was hair all over the bathroom. The floors throughout the house were sandy and dirty. We cleaned most of them and the house cleaning staff did clean one of the bathroom floors when they brought linens. There were only 8 forks, two beds lacked sheets and there were nine towels. They did eventually bring the bed clothes and towels and we bought silverware and left it so this shouldn’t be an issue for the next guests. The property manager didn’t respond at all on Saturday so that was frustrating. Overall our stay was nice. We had no complaints with the house itself. It was in decent shape and comfortable. There was a lot of beach chair. We brought our own, but we were very surprised at the amount of chairs they have on hand. We had NO ACCESS to the garage, they’re adding living space.
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ShannonJune 2026
My family and I had a great time. The beach house was amazing! We loved the accessibility to getting to the beach. The neighbors we’re very friendly. They have a beloved gopher turtle, who has lived there for many years that they all look out for.
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BrianJune 2026
We had the best time! The home is perfectly located to allow for easy walking to shops and restaurants. Also, the immense history of the area kept us intrigued the entire trip. We will be coming back!
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SandraJune 2026
Incredible place and location. Highly recommend
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ReinhardJune 2026
One of the best Airbnb's I've ever stayed in. Great house, good neighborhood. We felt at home immediately and would have liked to stay longer.
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