PMI Premium Services in South Miami, Florida

“Nice Airbnb!”

“We dealt with repeated maintenance issues and poor communication throughout our 7-week stay. The “fully fenced” yard was broken in multiple areas, and the exterior was overgrown with trip hazards, exposed wires, a stagnant algae-filled pond, and what appeared to be mold on the patio and doors. Inside, the freezer gave electrical shocks, hot water lasted only a few minutes, the toilet frequently ran for long periods, and a front-door gap allowed bugs inside. We dealt with termite swarms, ants, mosquitoes, roaches, and lizards inside. The internet was extremely slow/unreliable, and the linens were poor enough that I purchased my own. The AC failed more than once, leaked, and struggled to maintain temperature even after 2 service visits. Vendor communication was chaotic, with unexpected visits, scheduling confusion, and being locked out after a door code change. Questions were ignored or avoided, while unwanted trash reminders continued despite repeated requests to stop.”

“We stayed at the cottage for about six weeks in the middle of a difficult move. It was a wonderful place to land for a temporary relocation! The covered porch was a particular favorite place to hang out with our puppy. The hosts were responsive, communicative, and extra accommodating when we needed to extend our stay longer than originally expected. The peacocks that are local to the neighborhood were a beautiful surprise!”