Seven Keys Vacations in Florida

“Terrible communication, no follow up, didn't live up to commitments that were discussed. Stood in the same exact unit year before (Perfect) rebooked requested same exact location. Booked through the original property manager not Seven Keys. Seven Keys took over NOT GOOD. I will definitely look elsewhere for future bookings. Horrible communication, Property manager needs to take ownership and resolve issues. Sent several text and made multiple calls. I received the run around. The main reason it took so long to write review was me trying to give them the benefit of the doubt. Hopefully to resolve issue that were brought to there attention before I wrote this review. Again text were exchanged that information will passed along to Megan. No response no follow up. Result unsatisfied renter. If you are looking for a stress free experience. I suggest using someone other then Seven Keys.”

“It was a perfect location off Duval st. We requested a pack and play and they even set it up with a blanket for our 10 month old child.”

“Great space, well located, comes with everything you need.”

“Beautiful place!! Looked exactly like the pictures and had some hidden gem locations near by such as Sombrero beach and The Lagoon on Grassy Key! The instructions to check- in and check- out were easy to follow and the location was serene and gorgeous. Perfect for our group of 4! Would definitely stay again, thank you!!”

“The stay itself was okay once we were finally able to get inside, but the check-in experience was extremely frustrating. We were never emailed the access code, so when we arrived we had no way to enter the property. After traveling all day in the heat and being exhausted, we spent almost two hours trying to get access while calling multiple different people. Airbnb support was unfortunately no help and never returned my calls, and the property messages were not responded to until the following day. We also were never provided with pool access information, which was disappointing since it was one of the amenities we were looking forward to using during our stay. Once we finally got inside, the place itself was decent and generally as expected. However, the water pressure was very weak, and the shower temperature was difficult to control since it never got very cold or very hot. Overall, the biggest issue was the lack of communication and the stressful check-in process.”