Victoria's Cleaning Secrets in Santa Rosa Beach, Florida

“I reported the issues with the downstairs air conditioning unit and the refrigerator at the beginning of our stay, but unfortunately, they were never resolved. Throughout our stay, there were numerous maintenance, cleanliness, and safety concerns, including:The downstairs air conditioning unit was not functioning properly, and the temperature on the first floor reached 82°F, which is completely unacceptable, especially during the summer. The refrigerator did not cool properly, creating concerns about keeping our food at a safe temperature. The hot water did not work in the first-floor bathroom. The garbage disposal did not work. The rug on the first floor was extremely dirty and appeared to need professional cleaning or replacement. The pool table was unstable and rocked during use, making it unsafe and difficult to enjoy. One of the bar stools was loose and wobbly, creating a safety hazard. There were dirt dauber nests on the ceiling of the front porch, which should have been removed.”

“The location of this place was incredible. Just a brief walk to the beach which was nice! The size of the house was great. Lots of bedrooms and bathrooms to accommodate large groups. My only complaints were check in and check out times were not what you’d expect (5pm check in and 9am check out), and I had to make a case for getting more favorable times. Another thing that didn’t make sense was 3 trash bags for the entire stay. With a house that size, you need more than 3 to help the host keep the place clean.”

“Great house and all especially for a get together with other people but for us checking in and out times were super inconvenient for us. There was garbage in the bin wasn’t taking out it started to smell. The elevator did break during our stay which then also inconvenient having to go up all the stairs multiple times every day. Garbage disposal wasn’t working properly. Third floor some of the outlet and lights wasn’t working. Parking was a little rough with there being little space to have cars. Having to communicate problems with owner was a huge issue with owner taking quite a while to reach back. Overall house itself is nice inside .”