Manager Review

Victoria's Cleaning Secrets

4.61
Victoria's Cleaning Secrets's guest rating of 4.61 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

NadezhdaMay 2026Alys Beach, Florida
Location was great, but the place itself definitely needs an update especially toilet paper holder that was very rusty . One roll of toilet paper was not enough for two adults for six days (had to DoorDash toilet paper) also would be nice to have at least two bottles of complementary water Since we flew in late and had no chance to shop for water. Check out was at 10am so we were struggling to find a place to store our luggage since our flight was in the evening . Overall for the price paid it could have been much better, small details make big difference .
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May 2026Panama City Beach, Florida
Excellent place to stay host is very responsive answers all questions place was clean definitely will come back
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JohnMay 2026Panama City, Florida
I was scammed and they will not refund my money!! This is a scam where they fraudulently force your card to pay if it's on file, even if you have it used fraudulently. I called Air BNB and sent messages to host to let them know!!! Nothing was done on their part. Host could have cancelled it, but chose not to because they got paid off my stolen credit card number.
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May 2026Panama City Beach, Florida
Excellent! Excellent! Excellent! Extremely clean, responsive host, and great area.
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May 2026Panama City Beach, Florida
Fantastic! We had an amazing time and planning to return next month. Great place and view was incredible facing the beach. Everything was within walking distance. Thanks for allowing my family to enjoy a few days of happiness. Respectfully, Mrs. Deborah
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May 2026Panama City Beach, Florida
My husband & I enjoyed this beautiful space check us was fast n easy view was beautiful very relaxing def will stay again …
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BrandyApril 2026Panama City, Florida
This place was absolutely disappointing. $1600 for a week. We had to wear shoes in the room because the floor made our feet black. Toilets was very loud, sinks dirty, shower dirty, dishes in cabinets was dirty. Bed was absolutely gross. She did offer to send house keeping but then never came. Kids bunk beds had dirty underwear and trash in their bed. Couch had like a dog cover over it. I would not recommend this place. I barely slept there it was that bad. Its really ran down.
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LoriApril 2026Panama City, Florida
We stayed here for 4 nights and unfortunately had several issues that impacted our experience. Upon arrival, the unit was not clean. There was visible debris, dirt, and even nail clippings in the bunk bed sleeping area. We reported this right away and were told housekeeping could return, but no one ever came. As a result, we ended up cleaning the area ourselves in order to get settled. There were also multiple maintenance and condition concerns throughout the unit, including busted and cracked doors, a cracked toilet, ripped balcony screens, chipped and cracked tile flooring, and ceiling tiles fallen in the closet area. The balcony door also did not lock at any point during our stay, which is a safety concern, especially for families with children. During our stay, we later discovered stained bedding that was not visible until the bed was stripped, which was very concerning. The listing did not reflect the condition we experienced, and terms like “economy-friendly” are not used.
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JosephApril 2026Panama City, Florida
The place is nasty. The host isn’t paying attention to cleaning and that ruins the vacation staying.
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LirekaApril 2026Panama City, Florida
This was by far the worst place I've encountered through Airbnb. If all you require is clean linen and fairly new appliances, this is your place. However, I require/expect more. There is a noticeable smell in the kitchen/livingroom area due to a leaking sink. This is not a new leak!!! There is mold & mildew!!! It's deteriorating under the sink from the leak. I notified the owner of the link. Her response was thank you for letting me know. Also, in the bathroom there is an area at the basboard that appears to be mold. This unit needs a deep cleaning & paint job. All doors are filthy. You can literally see dirty finger prints on all doors & lipstick smudges on bathroom door. We only slept in unit & showered. We stayed out all day to avoid the smell & dirtiness. We were not able to enjoy relaxing in the condo. I took a video just in case the owner denied the condition. Kitchen utensils are rusty or missing...3 forks! The kitchen was useless to us. 2stars giving for clean linen. Stay way!
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