FunVacay reviews in Santa Rosa Beach, Florida

“The property has a great location, and a nice layout, but unfortunately it doesn't match the condition portrayed in the listing. There were stains on the lower-level carpet, cup rings/stains and sticky areas on the kitchen table and counters, and bathroom doors that would not properly latch or lock. We encountered four cockroaches and numerous centipedes, including around the pool. The pool and patio had significant debris and insects, so we spent vacation time cleaning them ourselves. Maintenance and a pool technician were sent, but the issues were not fully resolved. The home remained around 75–77°The biggest concern was the pool: it was extremely warm, we noticed green residue on our bodies, and the technician found zero chlorine and low pH. After the water became cloudy, and we no longer used it.We also noticed exterior cameras that were not clearly disclosed in the listing and found packaging for a babymonitor camera inside, which raised privacy concerns.”

“The location is good. The house is spacious and they had a golf cart and beach chairs which came in handy. We had several problems within the home. The tvs didn’t connect to the internet. The refrigerators freezer didn’t keep it cold enough to make ice and the ice machine was broken. The washer had a wire stuck in it had rusted the washer getting on our clothes. The dryer didn’t work. We did have constant communication with the management and they sent maintenance over several times. It would be good if they made sure the basics were covered.”

“The house itself was beautiful, spacious, and had many of the features we were looking for. Unfortunately, our overall experience was disappointing because the elevator inside the home was out of order during our stay. The elevator was one of the main reasons we specifically chose this property, as we were traveling with my 86- and 87 yr-old in-laws (with Cane). Having accessibility within the home was extremely important to us, and we would have made a different booking had we known the elevator was not working. We feel guests should be informed as soon as possible so they can make an informed decision. What was most frustrating was that we were not informed about the elevator being out of order before booking or even prior to check-in. Once we brought our concerns to the host, we communicated how much of an impact this had on our family and our stay. Unfortunately, I did not feel that our concerns were met with the level of sincerity, understanding, or ownership that we expected.”

“The house is very beautiful. It was very clean and just a short drive away from the beach. I appreciated the golf cart and the beach toys they provided. They don't provide beach towels ...bring your own! The beds were also comfortable. For the price you pay for a week stay and renting the house for up to ten people you'd think you get more than one roll of toilet paper In each bathroom. Be prepared to buy every single seasoning you need if you're planning on cooking anything in the house...even salt and pepper. We had to buy paper towels, napkins, sugar, salt, pepper, dish soap, laundry detergent... We've stayed in several Airbnb's and I've never had such cheap hosts. Three sugar packets & two garbage bags for guests for an entire week is cheap! Also, the bunk bed room are on the main floor next to the front door and garage. My teen felt tight on the bunk bed. This house is not kid friendly for little kids or elderly with bad knees. There are stairs to go up to each floor.”

“Beautiful home management mainly JAN is an ass. Still want my refund”