360 Blue reviews in Rosemary Beach, Florida

“The Mr. Sanders Rosemary Beach property is beautiful, exactly as pictured, and comfortably accommodated our party of 10. Unfortunately, our experience with 360 Blue was incredibly disappointing. We booked in January for October and received no communication about Hurricane Isaias until just five hours before check-in, when 360 Blue canceled our stay due to a mandatory evacuation. Our entire party was already traveling, airports were closing, and we had nowhere else to go. Despite receiving check-in instructions and access codes, we received conflicting messages about whether we could stay. After being told to check in by Airbnb and purchasing groceries, 360 Blue told us to leave. Their representative was unfriendly, showed little empathy, and suggested we go to a shelter. We were eventually allowed to stay at our own risk after hours of back and forth. We understand the circumstances were unusual, but 360 Blue’s lack of communication, compassion, and support was unacceptable.”

“Communication before booking was prompt and the booking process was easy. However, I was told there was no ongoing construction but CONSTRUCTION WAS ACTIVE THROUGHOUT OUR STAY. The house was ready prior to check-in but EARLY ENTRY REQUIRED ADDITIONAL FEES AND BAG DROP WAS NOT PERMITTED. The home is nice but NEEDS MAINTENANCE. Walls, doors, furniture and other surfaces had numerous scuffs and stains. A central air vent was visibly moldy, the shower ceiling has mold, and the washing machine had a strong mold/mildew odor with extensive mold on the gasket. Management responded when notified but resolving the issue required multiple messages and coordination that consumed much of a day. We spot-cleaned numerous surfaces ourselves. Positives of this property: Consistent internet Sufficient cookware, dishes, utensils Overall, it seems that 360 Blue/ Callista has limited awareness of the actual condition of its properties. We would avoid their properties in the future.”

“Location is as advertised. 5 minute walk to the beach which was great. Our issue with the space was it’s a bit old and run down. King mattress is incredibly lumpy and desperately needs to be replaced. Couch has a nasty “cover” on it that’s filled with dog hair and sand. Washing machine doesn’t work but there’s no sign on it not to use so stuff is wet but not washed (something is wrong with the locking mechanism). Garage doesn’t fit a mid sized suv. Good proximity to the pool and Rosemary. Won’t stay here again though.”

“The house itself was amazing & looks exactly like what the listing shows, but I wasn’t too satisfied with the hospitality of the host company. Some examples: - when we arrived the pool was dirty and wasn’t cleaned until Saturday morning, leaving us to not be able to use the pool - house was provided 8 rolls of toilet paper for 14 people. when asked if there was more stock, we were told we need to replace it. we had to order more and there was so much toilet paper left over by the time we left. so now either we are wasting all that toilet paper, or we are supplying toilet paper out of our own expenses to the future guests - i wish the house had a book full of check in & check out instructions. wifi password was not provided upon arrival, and sometimes we were waiting 30+ mins for a response. airbnb app also did not list detailed check out instructions until I reached out to the host and by this time we had already checked out. otherwise, the house itself and the location is lovely.”

“Excellent location”