Prestige Property Management Services in Florida

“Everything was great but it wasn't described that it was a 3rd floor with no elevator and I have a bad knee. Very uncomfortable to have to go up and down with a disability.”

“Overall it was a nice place. I did have issues with finding bag storage before and after checkout. Prestige was said house keeping would allow my bags in the room i would stay in. After check out, I requested to hold my luggage for two hours. Again, Prestige helped, said the manager on site would call, but he took over 20 minutes to get back to me. This gave me less time to do my errand. He said he would accommodate me only to 2:30 pm, because his staff only woks till 3. ( staff told me 4)after he agreed to store my stuff, he sends me this text that states {Hi Susan, Im very sorry but we cannot accommodate your request today. Our team has a very tight schedule and we’re trying to help you but it seems that we are the one making an inconvenience to you. Thank you for your understanding!}. This text was after I already left on bike town by bike!! Before he called me the first time, i saw the housekeeper, she put the bags in a storage. Very stressfull, i will never stay here again.”

“While the location is convenient near beaches, we encountered major issues during our stay. There was no elevator for the three-story building, which was not mentioned in the listing. The keypad wasn't working when we arrived, the host was completely unreachable and the front door was actually left unlocked. Inside, the unit was filthy: the floors were dirty, the kitchen was grimey with garbage in a bedroom drawer, the sofa had dog hair and crumbs, and the pantry doorknob was on the floor. The bathroom was particularly unclean and with residue in the showers. There was also no cover on the crib, and the bed sheets appeared unwashed. We had to spend a full night washing sheets and cleaning the unit ourselves, and only received missing items like the iron and hair dryer at 11 am the next morning, with no flexibility from the host to come in earlier. Airbnb support had to step in to help address our concerns.”

“I stayed here for two nights and three days and the location is definitely a strong point, there are plenty of walkable restaurants and entertainment nearby, which made getting around very convenient. That said, the stay didn’t fully meet my expectations. I found women’s hair in both the room and bathroom, the internet wasn’t working during my stay, and the bathroom sink had an unpleasant odor that takes very long to flush. Additionally, I was asked to move to a different place after my reservation had already started, which was inconvenient. Overall, the location is great, but there are some cleanliness, maintenance, and consistency issues that could be improved. I requested a 20 to 30 percentage discount for the inconvenience and never received it. Lastly, I won’t stay there again.”

“Place was very nice, clean and new. We were on the first floor, the noise above us was horrible! You could hear heavy walking so loudly. We did not have any pool towels. We were really hoping the unit had beach items to use since it was advertised being so close to the beach. The pool area was beautiful we did enjoy our time out there.”