iTrip in Pensacola, Florida

“Beautiful place, we had a great time minus the mess. Clean up could be done a little better but that didn’t stop us from enjoying our time here. :)”

“Our first night bed bugs were crawling on us. We called immediately and we got to move but told take a few of our things. They moved us to a condo that slept 8 but booked a condo that slept 10. The next day we got to move our things but were told to be careful not to bring bugs with us. We don’t have bugs, it’s their place that had bugs. We then had to move the next day to another condo. Our 4 night stay we had to move in and out of 3 condos. This took up so much of our vacation time. When you walked into the condo you walked up a flight of stairs to get to the living area and then another flight of stairs to get to the bedrooms. We had 3 adults and 5 kids. My sister was 7 months pregnant. It really did not feel like a vacation at all. Plus then our kids had to change sleeping arrangements and our boys and girls had to sleep together since the condo only slept 8. Our last condo they left no extra linens for the pull out and the shower leaked in the ceiling and a plumber had to come.”

“DO NOT book this place if the pool is important to you. The pool was cloudy and covered in algae our entire stay. The skimmers were clogged, the pump kept shutting off and it was obvious something was wrong with the filtration system. We were told it was safe for our kids to swim but we couldn’t even see through the water. A major health & safety concern. The rest of the house matched. The fire pit (advertised for roasting marshmallows) was full of cigarette butts and trash, floors were so dirty our socks turned black, dishes in the cabinets were dirty, some beds had no pillowcases and there were no extras in the home. Basic essentials were missing: no dish soap, paper towels, garbage bags or laundry detergent. The trash cans were already full at check-in. We booked this home for the pool and it wasn’t usable which ruined our vacation. Had we known the pool’s true condition before arriving, we would have stayed somewhere else. This place is not as advertised. Save yourself the trouble.”

“Overall, the experience was great. It was a fairly convenient location to get to the beach and other amenities. The house was updated. The beds weren’t great as they were only full size beds, which for the kids was perfectly fine, but for two adults was a little cramped. The only real complaint was the floor was very dirty throughout, and their cleaning crew did not appear to have been doing a great job of keeping it clean. We have two kids, so minor spills occurred, and when we would clean them up, the paper towels or towel we used to wipe up the floor was black. Not sure how much blame can be placed on the host company, but they may want to consider a new cleaning crew or checking the cleaning crew on occasion.”

“I’m enjoyed my stay very quiet and peaceful. What I did like is when I got there I was having problems getting inside and are would not help me because she said I booked with Airbnb which is third party so she can’t help me”