Emerald Coast Destinations reviews in Panama City Beach, Florida

“The place was exactly as listed. Beautiful spot and lots to do. The outdoor pool was freezing to the point we couldn’t get in it and the hot tub wasn’t heating, but the indoor pool was heated and indoor hot tub was working so it wasn’t too bad. Short walk to the beach and 24 hour security. The only true complaint is that there is an $85 + tax fee for parking and resort wristbands that you must wear the whole time that was not listed on the booking page. The wristbands also do not come off once put on and you only have a certain amount of extras if you lose/break one before you have to pay $100 for a new one. We weren’t made aware of the charge until the day before we checked in. Overall though, we had a great week and will definitely be booking again for next year!”

“Great place & location. No gym access even though they have a full functioning gym onsite.”

“The stay was beautiful, rooms were clean but the host barely responded on AirBnB. I did most of the communication through a random text and link which seemed like a completely different person than in AirBnB. Also there were not only $7.25 wristbands we had to buy per person once there but also $61.25 parking per vehicle. We had 12 wristbands and 3 vehicles(the max they’ll allow) to pay for that was not an expected expense. The wristbands and parking registration fees cannot be split up either so one person has to take that full bill instead of everyone paying for their own. The listing needs to include much more information before booking and the host should actually respond and only communicate through AirBnB app.”

“It was my 2nd time staying here. The environment is great for younger kids with the splash pad & the walk in pool. The unit itself needs a little TLC. It could’ve been cleaned much more thoroughly. My family’s feet were black after an hour in the condo. While the kitchen was well stocked with necessities, the cooktop knobs have basically been rubbed off and it makes it challenging to cook on. The gym was closed down last time we visited, and I asked Ryan if it was open now, to which he replied it was not. Therefore, I didn’t pack any athletic clothing. After we arrived, the gym was up and running so that was a little disappointing I received inaccurate information there. Probably won’t stay here again just due to the cleanliness and communication with Ryan. I also had sent a message about a couple things in the unit I noticed after check in but received no response back.”

“When we checked in, the condo was quite dirty. Floors were sandy and your feet became black as you walked around. There was also glass found on the floor. The condo could use a good cleaning on the floors. The walls could use some cleaning/fresh coat of paint as those seemed dirty. There was food residue left on some cabinets in the kitchen. There was glass found on the floor as well upon check in. Beds however were clean and bathrooms were clean as well. The host is very hard to get ahold of if you need anything and is not responsive. Had to go through Emerald Coast Destinations for any help during our stay. The codes to the pool gates that were provided were incorrect. We had to ask other guests for the code. Parking is a bit tricky upon arrival. Condo is in great location and has great views. Loved the big balcony. This condo has a lot of room and is great when you have a bigger group. Elevators are fast.”