Manager Review

Casago reviews in Naples, Florida

3.67

Casago holds a 3.67 guest rating in Naples, Florida, computed from 3 guest reviews across the vacation rentals they manage there. That ranks them 28 of 28 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Naples, or homeowner reviews of Casago on their profile.

Casago's guest rating in Naples, Florida of 3.67 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Naples.

Recent guest reviews in Naples

ArlenSeptember 2026
“We enjoyed our stay - thank you”
airbnb
MorganJuly 2026
“USE EXTREME CAUTION WHEN ENTERING THE HOT TUB!!! Our stay was unfortunately overshadowed by a serious safety issue that every future guest should be aware of. After spending a short time in the hot tub, both my husband and I experienced immediate physical reactions. We noticed our swimsuits had been visibly bleached, my husband’s leg hair had been chemically burned off, and both of us developed significant skin irritation. Even after showering multiple times, we continued to smell strongly of chemicals. What was most disappointing was the rental company’s response. Rather than treating this as a serious health and safety concern, they dismissed our injuries and failed to provide transparency regarding the hot tub’s chemical testing or acknowledge the possibility of unsafe chemical levels. Guest safety should always come first. We cannot recommend this property until proper maintenance practices and accountability are demonstrated.”
airbnb