Real Joy in Miramar Beach, Florida

““The condo was beautiful and the views were amazing. However, there were a couple of issues that impacted the stay. Beach towels were not provided, the smoke detectors are uktra sensitive; even luke warm showers set them off. More importantly, maintenance attempted to enter the unit without knocking or announcing themselves. Fortunately, the door was latched and prevented entry. The host was slow to respond when contacted about the issue. While we enjoyed the property itself, the maintenance incident was concerning and affected our overall experience.””

“It’s not a terrible location or place to stay. I was a bit overwhelmed with all the rules and instructions AFTER purchasing and upon arrival. They weren’t available when booking. Not a lot of clear instructions. It’s not a super thoughtful-in- details-Airbnb. The small details aren’t there. E.g. Two towels and one wash cloth left out. Had to search for the others. Two rolls of toilet paper provided for two bathrooms and five people and that’s it. Coffee machines available but you need to bring your own coffee, not even an amount to get by your first morning. We had difficulty finding the lock code. After a lengthy call, had to leave a message and a call back hours later, I found out the portal we had to access was using my maiden name (the name used years ago when making my Airbnb account). Everything was a bit muted and difficult. Will find a different location next time.”

“Great place to stay and whoever the owner is has a great place. However, 1st morning we were awakened to a concrete saw at 8am. 2nd morning, lawn crew was weed trimming at 7:30am. We were not expecting early morning noise at a vacation rental! Reached out to Realjoy and they said that there was nothing they could do because quiet time is 10pm - 7am. Paperwork in the rental said quiet time was 10pm - 10am. If it wasn’t for that I could give a better review.”

“The condo was clean and as pictured, rugs were older but not a deal breaker. They had lots of beach items in the cabin that you could use-- chairs, umbrella, wagon, etc. Communication is slow-- we had two issues. One issue to mention is the dryer left big black marks (like sharpie or crayon) all over our clothes. It ruined many expensive clothing items and a shirt from Seaside that we had just bought. When I reported it, they asked for pictures-- sent them in and was disappointed that they only said they would fix for the next guest. Arrival instructions were not clear, we didn't know where to go bc the main gate is further down and not called the same as the condo building, also my email hadn't been loaded in the arrival portal to get the codes and had to wait on those. Overall, middle of the road place but probably wouldn't stay there again.”

“Some of the instructions are not clear as far what entrance to use (there are two entrance but apparently one is private). Parking instructions for permit not clear either. Since security guard only gives temporary parking permit and long term parking permit it’s inside Airbnb, but that’s not what instructions say. As far as communication thru Airbnb app is very slow, I will need assistance to check in, no response. I needed assistance to lock door (not provided on check in instructions), also no response. Had a small incident of intoxicated people knocking door very late at night, sent a message to host & no response. Even when I check out I sent a message and no response. Now, most of the times I had to call another number to get assistance but will get different answers. Also, on Airbnb app says host can take up to 4 hrs to reply but it was always more than 6-8 hrs to get a response. Also, smell of weed on the first floor was crazy. Beautiful place but just those things that ruined.”