Manager Review

The Bay Suites in Miami, Florida

4.64

This is the local review page for The Bay Suites in Miami, Florida. Amongst managers in Miami, The Bay Suites currently ranks 25 of 39 on guest satisfaction. See the top ranked vacation rental managers in Miami, or see homeowner reviews of The Bay Suites on their profile.

The Bay Suites's guest rating in Miami, Florida of 4.64 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Miami.

Recent guest reviews

ShonquanellJune 2026
I did not like that the water does not get hot. It’s like like warm And it came with everything but a microwave so I could never rewarm my food that I spent money on. And it’s way smaller than the pics presented. Also there was no access to the laundry like states in the photos
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MichaelJune 2026
Maids were very pushy at check out and surprise spoke 0 English, I am wounded badly from war while they mumble and have the hozt call me after 10 mins. I had ti sleep in the couch because the bottom of the bed had some sort of issue snd I didn’t want to r blamed for. Relly reLly inconvenient
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AniyahJune 2026
Very nice B&B and looked exactly like the photos shown. I just wish they responded a little quicker. It took 15 hours just to get more washcloths because they only provided 1 single washcloth and 5 towels. Hopefully, the next guest won’t have to go through that and that they have an appropriate amount of washcloths for their guests. Overall, a very nice place to stay.
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KiaraJune 2026
If I could give a 0/5 stars I would, if you wanna stay at a place with bed bugs this is the place to be. You think that would be the worst of it later I found out that the room doesn’t lock so when we left anybody could have walked in. When I told them they had bed bugs they offer to bring a cleaner by, now I’m not a bug enthusiast but I’m pretty sure they needed an exterminator. I found out about the bed bugs a 3am, every time I talked to person they told me someone would be by in the morning. We waited until 12pm and still no one came by and later it hit 3pm and we booked a new hotel. Airbnb was no help, told me they would book me a room around 7 am and we were still in a bed bugs infested room until 3pm waiting around. And yes we did check the room before we got there and I check the crevices of the mattress but I didn’t see anything. On top of everything the room doesn’t look like the picture and the towels were dirty. They played around with our refund and nobody speak English 🤨
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TrishaJune 2026
Great little place near public transport. Clean and comfortable. It has a late check in (4pm) and wasn’t ready which was a disappointment, but the bigger issue was that it had no coffee pot, hot water kettle or coffee mugs!
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