Host And Keep reviews in Miami, Florida

“Great stay however the building itself is very strict but other than that no complaints!”

“Me and my friends definitely enjoyed the stay ! I will say the couch could’ve been cleaner, but we had a ballll ! Shoutout Vincent we definitely would stay there again!”

“ROCAHES ROACHES ROACHES!, Rented this house so my wife can recover from a recent transplant surgery she had. . We ended up leaving early because it was disgusting and unsantitary to constantly see roaches crawling inside/outside the kitchen atop of all the food. The host Vincent was notified of the roach issue numerous times. The exterminator sed they were German cockroaches and that the house would need to be treated multiple times to see a difference. This became too much for us to deal with. We physically checked out on Sept 16th. We had this rented till October 24th. The host Vincent REFUSED to refund us for NIGHTS we did NOT stay ( Sept 16th thru October 24th) . The host , Vincent is the most callous , heartless, unprofessional individual, knowing my wife had a transplant, he declined to refund any money. Vincent was still going to charge us for nights we weren’t staying there. Thankful for AMEX who did the right thing, they refunded us and fought with Air BnB.”

“Don’t stay here, the photos of the listing show a sunlit apartment with a nice view to the city, in reality this apartment has all of its windows blocked by new buildings next to it, there is not a single window where you can look out and not see a brick wall less than 4ft from the apartment, the description says “construction nearby” but it doesn’t tell you that you will need to have the lights on 24/7 because sunlight cannot get in because of the new buildings, the wifi is bad because it depends on cellular signal and the buildings make it so that the signal strength is weak. Bathrooms have windows without curtains that let the workers from the other buildings see inside the toilet and shower area. One of the beds had a hole in it and the other is more inclined to one side, giving you a blood rush to the head. We decided to rent out another place because of the awful conditions this apartment is in.”

“Unfortunately I had no power/no electricity in the unit and no resolve for a whole day. My food in fridge and freezer went bad and melted. The meds in fridge were spoiled. And I was gaslighted and told someone was coming for a whole day and no one came. Couldn’t charge my phone or medical devices since I was there with my kids and elderly mother. Unacceptable and disappointing. I had to get AirBnb supervisors to assist and the r host still pushed back”