Cupon Tours in Miami, Florida

“My family and I stayed for 13 days at this air bnb. It was a satisfactory stay but needs improvement. Had problems with the washer and dryer and after many promises it wasnt fixed for the entire period. Some of the sheets had stains and stuff, when I reported it, he dropped off some but wasnt sufficient for the stay since the washer wasnt working. location is ideal, easily accessible. also the beds need to be changed, matresses old, worn out needs to be replaced. Kitchen was good with basic utensils etc..”

“Worst BnB I’ve ever booked in my 16 trips/9 years with AirBnB. Zero hot water! Had maintenance in our room to 10pm with ZERO fix. Zero crib/pack n play when we arrived despite being arranged and confirmed prior multiple times, got delivered at 930pm finally after I told the co host how unacceptable it was. The exterior gate and building access door were both completely unsecured/unlocked providing a false sense of safety. Blinds on the windows are missing. The floors were dirty to the point of the bottoms of our socks turning black. “Room darkening shades” is false, there’s just curtains, that are too small and sheer. The beds are VERY noisy. The blanket provided is as thin as paper. The AC in the living room wouldn’t get cold but the one in the bedroom was too cold. Just awful.”

“Had cockroach and didnt want to come to a resolution and i had to leave early because thats gross”

“The host is using photos of a different place. There were hairs all over, the kitchen was not well equipped, and the neighborhood and surroundings are not great. VERY noisy neighbors, woke me up multiple times at 3am and 5am. Tried communicating but the host was not helpful.”

“We booked the room for 3 nights and expected to see what we saw on the pictures but they are old and its not what you see when you are there. Every closet has only one door, the second is demolished. The couch is not the same. The table in the living room is not the same and old and destroyed. Some things (tables) in the bedrooms are not there anymore. There was a used handkerchief in the chair, used bottle in the kitchen, dirty rag in the bathroom. The room is on the second floor. You have to walk stairs. The parking lots in the back can become tricky if you have a big car and both lots are used. I will not come back. But the location is perfect. 5 minutes walk to little Havanna and all the restaurants and shops. Easy to go to Downtown or the beach by public transportation. It only needs time.”