Five Star Luxury Travel in Miami Beach, Florida

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“The 1 Hotel & Homes has always been our preferred place to stay in Miami, which made this experience especially disappointing. During our stay, the unit’s Wi-Fi stopped working and remained down for most of our trip. As remote workers, reliable internet is essential, and the outage significantly impacted our ability to work, stream TV, and stay connected. We reported the issue multiple times, but there appeared to be little urgency in resolving it. Unfortunately, the internet was not restored until about two hours before our departure. Because this unit was too far from the main hotel to reliably connect to the hotel’s guest Wi-Fi, there was no practical alternative during the outage. While we enjoyed the unit and continue to value the overall 1 Hotel experience, the prolonged outage and lack of timely resolution were frustrating enough that we’ll likely consider booking directly through the hotel on future visits to avoid similar issues.”

“Great place”

“Had an amazing comfortable stay!”

“Beautiful stay!”