Plushy in Lakeland, Florida

“We stayed in the area for work, it was fine for our family of five at a great price.”

“First the pros. Easy to check in and gain access to the property. Air was on and house comfortable when we arrived. Inside was clean and neat. Master bedroom bed was really comfortable. Other beds comfortable as well. House was actually bigger than we expected. Host was responsive to questions and comments. Neighborhood was quiet. Good access to grocery stores. Front of property was well maintained. Now the cons. The pool. It was clear it had not been serviced in some time since there was algae at the bottom. In addition there were goggles and flippers still in the pool. Informed host on Tuesday. Pool service didn’t come until Wednesday morning. It was clear the filter was changed and pool shocked. Chlorine level and Ph level too high to swim until Thursday. Basically lost two days of swim time. The pool was major reason we booked this house and more attention needs to be paid to the pool. Additionally, there is a noticeable musty smell in main bath.”

“Very cute house and great host, I would rent again while in Lakeland!”

“Overall this was a very nice place there were a few things that needed to be done but we messaged the owners and addressed it with them. The owners were very quick to respond and easy to get in touch with. They are a great host.”

“When we arrived, the trash had not been set out for Monday pickup, so we were left with an overflowing trash can for our stay. The air filter was completely covered in dust and looked like it hadn’t been changed in months. During our stay, 3 of the 8 guests became sick. The bedding was also unacceptable—there was dust and even spiders on the sheets, and one set of sheets was covered in dirt. We ended up having to wash all of the bedding ourselves before we could use it. There were no extra trash bags provided, making it difficult to manage the existing trash. The spare bathroom had a constant ringing noise throughout our stay, which was very disruptive. Outside, the pool had not been cleaned, several toys were left scattered around, the patio furniture was dirty, and the backyard was poorly maintained. Overall, it was clear the property had not been properly cleaned or prepared before our arrival. I have requested a refund due to these issues, but I have only received excuses inste”