Tropical Villas Property Management in Kissimmee, Florida

“nice home”

“Loved our stay, the home is just as beautiful as the pictures and description. We definitely recommend for families to stay and enjoy the beautiful character rooms. Only down side was there was no high chair for babies to eat but it was fine we made it work.”

“The house is big and spacious that’s about it. The baseboards and walls haven’t seen a mop in years. The carpet is so worn down and stained it’s disgusting. It is also so hot in there 72 in Florida weather for that size house is less then great. We had to goto Walmart and buy fans just to be able to sleep. They also told us not to use the garage but on the fridge it clears says to use the garage and driveway. I also had to write them about the trash not being picked up and they basically said it was a me problem. The trash bin provided is broken the lid won’t stay on, animals will continue to get in the trash. So make sure you keep on the community people to pick it up daily. Wouldn’t stay here again. They also provide NOTHING not even an extra roll of toilet paper in the restrooms. I’ve never stayed at an Airbnb where they don’t even have salt, pepper, and sugar. Literally every Airbnb I’ve stayed at has had like a little community cabinet where people can leave things.”

“The host was extremely unhelpful. The place has AC restrictions which does not allow you to turn it down; it was very hot and uncomfortable. The beds were terrible. I have stayed in a lot of properties, and I have never left a negative review. However, for this one, I have done so; don’t waste your money or vacation on this rental.”

“I booked months in advance to attend a graduation in the area. I even messaged the host the day before with no issues raised. Two hours before my check in (while I was driving to the location) I received a message from the host that I had to pay 2 pet fees of $125 each. This turned my weekend into a hostage situation rather than a fun family trip. it bothered me all weekend because I thought these fees should have been included. It turned out I was right and AirBNB fixed the situation which is the only reason I'm giving any positive information. I should have never been put in this situation and the host had months to clarify this, not hit me up for more money the last minute which, by the way, caused our check in to be late because the host didn't give us the access information until they recieved the ransom. The garbage can smelled like egg farts, they gave us 1 garbage bag, roll of paper towel, and dishwasher pod to last 3 nights, rugs and carpet are stained, fire ants in front.”