Tropical Villas Property Management reviews in Kissimmee, Florida

“We had a few hiccups on our stay but the host was very responsive in providing what we needed and our stay was just fine. The unit is in need of a major deep clean which we shared w. The host as well of other things we saw needed attention and they immediately got to work on it. I was satisfied with this stay as we evacuated last min for a hurricane and it fit my family and we were safe it got the job done. Hosts were great responsive and took care of everything we asked! Which made up for the few obstacles we had.”

“nice home”

“The house is big and spacious that’s about it. The baseboards and walls haven’t seen a mop in years. The carpet is so worn down and stained it’s disgusting. It is also so hot in there 72 in Florida weather for that size house is less then great. We had to goto Walmart and buy fans just to be able to sleep. They also told us not to use the garage but on the fridge it clears says to use the garage and driveway. I also had to write them about the trash not being picked up and they basically said it was a me problem. The trash bin provided is broken the lid won’t stay on, animals will continue to get in the trash. So make sure you keep on the community people to pick it up daily. Wouldn’t stay here again. They also provide NOTHING not even an extra roll of toilet paper in the restrooms. I’ve never stayed at an Airbnb where they don’t even have salt, pepper, and sugar. Literally every Airbnb I’ve stayed at has had like a little community cabinet where people can leave things.”

“The host was extremely unhelpful. The place has AC restrictions which does not allow you to turn it down; it was very hot and uncomfortable. The beds were terrible. I have stayed in a lot of properties, and I have never left a negative review. However, for this one, I have done so; don’t waste your money or vacation on this rental.”

“I booked months in advance to attend a graduation in the area. I even messaged the host the day before with no issues raised. Two hours before my check in (while I was driving to the location) I received a message from the host that I had to pay 2 pet fees of $125 each. This turned my weekend into a hostage situation rather than a fun family trip. it bothered me all weekend because I thought these fees should have been included. It turned out I was right and AirBNB fixed the situation which is the only reason I'm giving any positive information. I should have never been put in this situation and the host had months to clarify this, not hit me up for more money the last minute which, by the way, caused our check in to be late because the host didn't give us the access information until they recieved the ransom. The garbage can smelled like egg farts, they gave us 1 garbage bag, roll of paper towel, and dishwasher pod to last 3 nights, rugs and carpet are stained, fire ants in front.”