Sandstone Creek Club in Kissimmee, Florida

“We were on the top floor, and the elevator did not work. It rained so walking up was slippery. Breakfast was $10 per person. The door to our room did not close completely, and there was a constant buzzing sound at night. The water in one shower was cold. Otherwise, the room and bathroom were very clean. Very good location.”

“Pretty clean except for floor; had some crumbs and such. Was kinda annoying to clean dishes as I didn’t see any soap or sponge. Beds sink a little but not an issue for a short stay. Biggest issue was the water situation. They provided 2 water bottles and that’s it. Water fountain hard to find and not always available. Pretty decent for the price but you’re 30 minutes or more from everything especially with traffic”

“If I could leave zero stars I would. When we arrived the front desk lady had a noticeable attitude. Upon check in She told me there’s a 150 deposit needed if I paid cash I would get it back before leaving. I only had 100 cash so I put the rest on card. We had plans to watch a movie the night we arrived with my kids but the remote wasnt working so I called & they sent maintenance to try & fix it. They were unable to fix it. He said he was telling the manager when they arrive tomorrow so our issue would be resolved next day. Next day comes & we start going back to the hotel so I called & asked for update… surprise it’s the same lady who had an attitude. She said she would look into it & call back. Never heard anything from her again. Checking out a different lady said she wasn’t supposed to charge me that much if I paid 100 cash…. So between that and the tv it was an awful stay”

“No one will listen, will have to be there even if the ac is broken @120*F”

“I think it should be a little bit more clear stating that it is a hotel and that you will have to pay an additional $150 deposit on top of which you’ve already paid Airbnb. Also, the cleaners do not come when you book through Airbnb. Our room did have hairs on the floor and it did look like the floors had not been mopped as there was stain on the floor. We did have a stain on one of the beds. However, the front staff was very sweet and if you’re trying to do some things on a budget, then I would suggest booking however, to get the amenities of a hotel, I would suggest booking directly through them because they will not come in clean.”