Nova Vacation Homes in Kissimmee, Florida

“I love this house will be booking again”

“Frank's place was a good experience. We did feel the cleaning crew didn't do the best job before we arrived. The house matched the description and was very spacious. The proximity to the clubhouse is a huge benefit. You can either relax at the pool at the house or walk over the main resort and take advantage of the great amenities. Also, it is located very close to all the main theme parks. Overall, I would recommend staying here.”

“I’ve been in many high dollar places and given good reviews. At Franks place the blinds will not close and are falling off the frame, the ice machine doesn’t work and the ice we managed to get out was disgusting. The pool looks way bigger in the picture it was really small and the stairs are horrible there is very many. I left my phone and drove 3 hours to the office to pick it up with 15 more hours to go and it took them 30 minutes to answer the phone after getting there. We were in the back hanging out also and the pool people just walked in the back gate like they lived there! Didn’t feel any privacy at all after that. Cups in the cabinet were dirty and still has something on the inside of them. We came home one night and the trash outside from the previous guest had been tore up by some animals and laying all over the property. So annoyed I didn’t even communicate any problems because it was one thing after another and we were just ready to go home”

“RUN Save yourself the time & hassle. While the house is beautiful there were many issues with the house &even more so with the management team! While several of the issues seem small once you add them all up it becomes a lot and so not worth what you pay for. The months leading up to our trip the hosts were very active and helpful. I first asked specifically if the home has a crib or a pack in play. I was told a crib. There was not a crib & p&p was very small. Lie #1. There were several spots that were dusty and dirty. Master bath sinks didn’t drain. After we purchased groceries we noticed that the refrigerator was not cooling. We had meds that require refrigeration. They brought in a deep freezer that was filthy & left in the middle of the livingroom. No Internet, staffed lied stated a tech came into the home. We were there the whole time. Lies sheet sets not given. Dryer didn’t dry clothes at all. Only one towel/per bed & two washcloths per bathroom for a week. They didn’t care!”

“I’ve stayed at a lot of Airbnbs over the past year, and unfortunately this was the worst experience so far. The listing advertised a hot tub, but it was actually a spa connected to the pool — and you have to pay extra to heat the pool for the spa to maybe get warm. Very misleading. We also ran into roaches during our stay, which was a huge disappointment, and the dishwasher had a disconnected part when we went to use it. To top it off, if you want to check in early, apparently that costs $45 an hour. Then at checkout, the cleaning crew was literally waiting outside for us to leave, which honestly just made the whole experience feel uncomfortable and rushed. On the positive side, the house itself was very spacious and worked well for our group size. With better maintenance, cleanliness, and more accurate listing details, this place could be much better.”